1,446 North Carolina SRT Service Centers

Very efficient and friendly service. - marvink0976

Very efficient and friendly service. Had an appointment and there were no delays. The customer waiting area was clean with very comfortable seating options.

I enjoy going to this dealership to have my car serviced - monabooth

I enjoy going to this dealership to have my car serviced because the people are always friendly and I know my car will be taken care of.

Very helpful and friendly staff. - danielrgoertzen

Very helpful and friendly staff. Facility is nice and don’t have a problem taking my car for service here!

The dealership was very clean and now has lot of seating - Sandca52

The dealership was very clean and now has lot of seating area with quiet places to read.

Sean Burris communicated every step of the way and let me - RLeon

Sean Burris communicated every step of the way and let me know that I was being taken care of. His level of customer service is rare these days and I hope they know they've got an amazing service advisor in the service center. Sean took care of a rental while the car was being repaired and kept me updated consistently. He’s definitely my preferred service advisor from now on.

Great service as always, Lewis is professional and took - Haoyu Lin

Great service as always, Lewis is professional and took good care of my car, very satisfied.

service completed on time and as expected. - mhutch

service completed on time and as expected. Great communication with text status updates. And phone calls. Would recommend.

Great service. - Sandycoley8

Great service.;…………..…………excellent customer service, on time service, comfortable experience friendly staff convenient location stellar

My experience was issue free, with curtesy, timeliness, - hhookslovejc

My experience was issue free, with curtesy, timeliness, and customer satisfaction. I would highly recommend.

The service team is the best! - Mmorgan10163

The service team is the best! In and out without problems and service provider gets an A plus

I take my car to Express at Mike Johnson's and Randy - missyjoe

I take my car to Express at Mike Johnson's and Randy Quinn is my service adviser. Randy is the only adviser I will see, he is honest, explains what I need and why and never tries to sell me something I don't need. I will continue going there as long as Randy is there!

I have bought 3 Toyotas from this dealership, and we have - bap5207

I have bought 3 Toyotas from this dealership, and we have been happy with all of them! I’m having my 2021 Highlander serviced today. They are prompt and thorough! They made some recommendations regarding what should/could be done in addition to my oil change and tire rotation. No heavy pressure - just recommendations. I appreciate that! Rene Lugaro is my service manager. He is really good to work with!

Reynaldo Gomez’s service was amazing. - Van Nugn

Reynaldo Gomez’s service was amazing. He provided everything we needed and was easy to communicate with online.

Bernard was great and helped me with a smooth process - tjevans598

Bernard was great and helped me with a smooth process over at service! And was kind!

I am confident I received a good deal when I purchased my - Buster

I am confident I received a good deal when I purchased my vehicle. Waited longer than expected to do paperwork however there were none of the typical “surprises” often bound at other dealerships. The service department has been great thus far and even came to me to address a customer satisfaction program procedure (non-safety recall). They also offer mobile oil change services. Good people on staff!

Happy with the service. - Cbg

Happy with the service. The service manager was prompt and described the work the was needed to be done and what the estimate cost was.

Alton Crawford was an excellent sales rep. - Philk

Alton Crawford was an excellent sales rep. He asked questions, listened to my answers and showed me the options I should consider. I recommend University Volvo looking for a quality car with a good sales experience.

Excellent service. - rfjoves2016

Excellent service. Staffs are friendly and accomodating. The place is also nice and cool. Thank you Byan Honda.

Service is always quick and efficient customer service is - bjoy3o

Service is always quick and efficient customer service is always reliable and very dependable always

Great service, friendly interactions, reasonable - dhcooper818

Great service, friendly interactions, reasonable turnaround and price. I will continue to go to Crossroads Ford.

Very fast to react for getting me a spare tire for my - Len

Very fast to react for getting me a spare tire for my truck that was not on truck at time of purchase. They delivered tire to me at home since I live one hour away from dealership. Excellent dealership to work with when making a purchase of vehicles.

Dealer was able to work me in short notice and complete - jtracyemtp

Dealer was able to work me in short notice and complete software update to fix issue I was having

Genesis of East Charlotte: When Luxury Gets Lost in the - Eljefeboyd

Genesis of East Charlotte: When Luxury Gets Lost in the Parking Lot I bought my Genesis CPO in June 2022. Thought I joined the luxury elite. Turns out I accidentally subscribed to a premium headache. • 45-day wait to get an oil change — not a villa in Italy, just an oil change. • Quoted $900 for spark plugs — I expected them to be hand-forged by elves in Iceland. • Told no loaners were available. Walked outside and counted 40 dusty ones lined up like sad puppies at a shelter. • New name: Genesis of East Charlotte. Cool. Now it’s a luxury disappointment… with branding. • Got ghosted on emails like I was asking for a favor, not following up on a $60K purchase. Free Game Alert: Don’t fall for that $299 diagnostic fee. Your Genesis app can scan your whole system, spit out codes, and whisper sweet nothings to your check engine light — for free. Remote + Guidance + Connected Care = $297/year. Saves you $2 and your dignity. The kicker? They “hand washed” my car. Looked like it got powdered with funnel cake mix. And in the back seat? A can of Prime Rib Blue Delights for small dogs — AND I DON’T EVEN OWN A DOG. This was my second chance. I’m sure they’ll try to “make it right” or pay to hide this review. That’s cute. It’s already going live to every platform and my 500,000 followers. #DoBetter #GenesisOfEastCharlotte #YouCan’tWipeThisOffWithWrigleys

I have had several interactions with a salesman named - RetMann

I have had several interactions with a salesman named Gabriel. He has been very helpful with information about different models. One great thing about Gabriel is that he speaks Spanish! He conversado varias veces with un vendedor llamado Gabriel. Me ha ayudado mucho con información acerca de modelos diferentes. ¡Le recomiendo porque Gabriel habla español!

Acura service has a friendly atmosphere and knowledgeable - pgamble1370@bellsouth.net

Acura service has a friendly atmosphere and knowledgeable personnel. Uber ride provided was very helpful. .

I have been doing business here since around 2017. - Mrs Brimmer

I have been doing business here since around 2017.. Super content with the service department. Jennifer went above and beyond today. She gave me a quote, kept me informed and got my vehicle back to me within the estimated time. She even excitedly told me she quoted a little high on one of the services. That ended up saving me almost $200 when all was said and done.

I had a screw in the rear driver side tire. - Alvin Bumgarner

I had a screw in the rear driver side tire. They fixed it in record time and I have had no problems with it.

Good service mostly good service, had to wait a little - Janetwelsh29

Good service mostly good service, had to wait a little bit for my annual service

Thanks to Charlie Walker in service for the warranty help - Rick

Thanks to Charlie Walker in service for the warranty help to get my fifth wheel hitch taken care of

Outstanding service! - Jeff

Outstanding service! They can and picked up by truck. Serviced it and delivered it back to me!