897 North Carolina Used Car Service Centers

Very professional and informative regarding the car and - BWS.strickland

Very professional and informative regarding the car and the process Answered all questions I had in a timely manner

Wonderful experience at Leith Volkswagen of Cary. I was... - christyblazey

Wonderful experience at Leith Volkswagen of Cary. I was able to try out the vehicle on my own time and the purchase process was easy and smooth

Very friendly and professional. - Disappointed

Very friendly and professional. Easy to schedule service online,Small but comfortable waiting area with coffee and work areas.

This dealer is not all about the "money". - Dr. Chuck

I was driving through Shelby when I decided to stop at McDonalds. When I pulled into the drive-thru, my vehicle just died. Apparently the battery was on its last leg. After sitting and canvassing for help for 45 minutes, I remembered passing Marburger Chrysler, Dodge, Jeep Ram earlier that morning. Having nothing to lose, I called them and was patched through to the service department and spoke to the service advisor, Sheldon. After relaying my predicament, Sheldon assured me he would handle it. A few minutes later, a technician named Alvin showed up with a jump box and got my vehicle started. I offered to pay him but he refused. Helping people with no expectations is rare in our modern society. The two guys at Marburger wanted to help because they could. Nothing more. Thanks guys…I appreciate you!

Dealership always quick, reliable and professional I - sangertwo

Dealership always quick, reliable and professional I would recommend them when any service is needed.

Carol Yost is my service representative and she is - Malcolm8137

Carol Yost is my service representative and she is Fantastic! Unfortunately I do not have the mechanics name but he did an equally marvelous job. Thanks to both of them for diagnosing and fixing my problems. Car runs like new again!!

It has been a while since I last been to Monroe Nissan, - sheritsells

It has been a while since I last been to Monroe Nissan, however today I have had an excellent experience with two awesome members of the Service Department, Tammy (I did not catch her last name) and Tracy Williams. I had some concerns about my vehicle, these women took my concerns, documented them, and relayed them to the technician. This team of three including the technician did a great job with keeping me in the loop about my vehicle, understood my concerns, checked out my vehicle, found some stuff, and I am happy with the resolution. I felt welcomed, heard, understood, and not only that, a peeve of mine that they definitely soared...the interior of my vehicle was kept clean in the process!) I absolutely enjoyed my experience at Monroe Nissan. This crew, definitely is a game changer for me, Great Service, Great Attitude, Complete Care, Professionalism, Kindness, and Understanding. I will be returning my business back to Monroe Nissan! To add, These two women have been by far awesome, not only that, all the other members of the service team/sales/customer service were just pleasant and kind! It makes a big difference!

Sarah Pope, a service advisor was exceptional from the - syleonard1

Sarah Pope, a service advisor was exceptional from the initial phone call, in reference to needing to drive my car into the dealership, to all the work was done. She was very professional, informative and kind. Honorable mention to the traveling sales person who I enjoyed talking to and allowed me access to pizza... lol. Keyfob, thank you. Sticks, you know who you are, thank you. My overall experience at this dealership was above and beyond. Highly recommended!

Fast and easy. - mcassidy525

Fast and easy. Dropped it off earlier than I was scheduled, they tackled my recalls and had me back on the road in no time.

I drive to this dealership because of the service - glittlenc

I drive to this dealership because of the service provider Lou. He is a total professional and dedicated to customer satisfaction. Promote immediately.

Had a good experience at the dealership thanks will tell - leroyolivares

Had a good experience at the dealership thanks will tell my friends about the dealership

My service with Westgate was excellent. - Lady Y

My service with Westgate was excellent. My advisor (Joshua Grissom) was friendly and had my car ready in a timely matter.

Had another excellent experience with the BMW South - Ron M

Had another excellent experience with the BMW South Charlotte team. They make every step of the process easy. Big shout out to Kevin. He's the best in the business for sure. He needs to teach a class for all customer service professionals to follow. Thanks again for another excellent customer experience! Ron M

John B was very helpful. - reliving

John B was very helpful. I appreciated his kind and honest assessment of my vehicle

My visit to Johnson Lexus for service was exceptional. - patdunn311

My visit to Johnson Lexus for service was exceptional. Clean facility, friendly staff and as always Rudy made sure my service was done right. Thanks to Rudy for a job well done

Wonderful experience. - Summertime505

Wonderful experience. Friendly service. We bought a 2024 Outlander SEL and our sales rep, Elijah, was on top of it. He made sure to find the vehicle that fit all of our specific needs.

Great experience with service department! - AGreen

Great experience with service department! Scheduling was easy, service advisor was courteous, friendly and knowledgeable. Service was completed in a timely manor. I would not hesitate to recommend this dealership!

Super easy to schedule service online. - douglas.riggs

Super easy to schedule service online. Drop off was seamless and service was super nice.

Recently took my car into Hendrick BMW for service and - Max G

Recently took my car into Hendrick BMW for service and had the pleasure of working with Mariana. Not only was Mariana extremely professional and knowledgeable, she also went above and beyond to ensure exceptional customer service. The entire process was seamless from top to bottom, and I ultimately left the dealership with the utmost confidence in the work that was done to my vehicle!

Had a problem with the a/c in my CRV and chatted with - Betsy A

Had a problem with the a/c in my CRV and chatted with Andrea in the Service Department. She was so helpful and said it was most likely due to a recall. Brought in the car and the mechanic fixed it promptly - all for no charge! The service department is the best, especially Andrea. She even diagnosed a problem with my husband's Accord just by listening to my story. He fixed it at home and all good!

Convenient, easy to obtain to obtain appointment within a - Hico7678

Convenient, easy to obtain to obtain appointment within a few days wait. Service done promptly. Nice waiting area with drinks and snacks.