103 Ohio Buick Service Centers

went in for oil change waiting and lady came said they... - jimkadlecek79

went in for oil change waiting and lady came said they ran out of oil,I laugh and asked what they were going to do ,they went after oil finished the job. service manager come in told me that oil change was on them, I said you don't have to do that,but they did hats off to Ferris's. and a big thank you will be back again for more service.

Thank you for great service. - Tabithasmalleymcdermott

Thank you for great service. Very satisfied. Very fast service for the service I received

Thank you for your excellent service and helping me to - Diana Leith

Thank you for your excellent service and helping me to feel safe in my car because it was checked properly.

I have had my vehicle serviced many times at jay Buick... - Kyled

I have had my vehicle serviced many times at jay Buick .I'm not impressed by there technicians except allen who gets it right.the other technicians need better training or hire more compantent ones.the reason I still give them a 5 star rating is there service writers Rick and John they make my experience amazing.Where Jay Buick lacks they make up for it ten fold.I will not deal with anybody else they are very informative and really care about the customer.if it wasn't for them I would take my bussiness elsewhere they are the reason I'm thinking of getting my next vehicle from Jay Buick.

Great sales (Matt Emrick), tremendous service (Ray & Brandon - Mike at Millstone

Have purchased/leased over 6 vehicles in past 5 years. Sales, Service Dept and Finance Dept have been absolutely wonderful. Wish I had found these guys years earlier !! Can not say enough positive about them !!!!

Took my car in for body work and paint after having my... - ImmkeGMCisNOgood

Took my car in for body work and paint after having my car keyed... nothing was done right. More damage was done when removing and reinstalling the parts, than good. It was a terrible experience, and still trying to get it resolved. I have been there 7 times to no avail, and now the general manager and service manager refuse to continue to work on it any more, because they dont have time to deal with me, as they stated. They also stated, "i have a thousand happy customers, so im not too concerned if you are not satisfied. I was blown away.

They have had truck for 2 months and still can't get - Mert

They have had truck for 2 months and still can't get engine light to clear. Under warranty also.

I just visited McDaniel Cheverlet and fell in love with... - ddcox44

I just visited McDaniel Cheverlet and fell in love with my now , new truck !! A big shout out and ty to Shelly Landis to help me get the deal done .... the Black Stallion is home !!

Took our vehicle in for the oil change. They were very... - amani311

Took our vehicle in for the oil change. They were very prompt abaout getting our car in & serviced. They also washed the vehicle as an added service that we did not expect. If they do that for an oil change we know that we'll get great service all the way around. Everyone that we came in contact with was very friendly & helpful. That is something that we hadn't gotten at another dealership.

I’m grateful for Renee and Medina Auto mall I love my new - qcs214

I’m grateful for Renee and Medina Auto mall I love my new 2022 Jeep Compass

FAST HONEST SERVICE,FAIR PRICE AND GOOD PEOPLE.CLEAN... - GOREGAL86

FAST HONEST SERVICE,FAIR PRICE AND GOOD PEOPLE.CLEAN DEALERSHIP,FREE COFFEE,THEY TOOK ME HOME AND PICKED ME BACK UP.THEY EVEN WASHED MY CAR.

Our mechanic Eddie, was outstanding! We live out of... - dreed83

Our mechanic Eddie, was outstanding! We live out of state, but he took exceptional care of my elderly parents. Would definitely recommend this dealership. Cynthia

Outstanding dealership; Exceptional service - twetzel21

We've been dealing with Sims in Euclid for almost 10 years. We first went there for help with a 2011 GMC Terrain with the 2.4L engine. Since then we've also bought vehicles there. We drive over 100 miles each way because there is simply no other dealership in our region whose service has even come close. The service writers are seasoned, experienced professionals who not only handle the paperwork but also guide the techs' troubleshooting and workflow. Very highly recommended.

Took wife’s 2017 enclave in for warranty work, dead... - dpizor

Took wife’s 2017 enclave in for warranty work, dead battery and no start. While it was there they decided the a/c system needed cleaned and took it apart to do so. Had to take the car back 2 more times because the a/c system didn’t work after they cleaned it. For icing on top, we went to return the enclave lease there and they refused to accept it because we leased it from different dealer. You can return gm lease at any dealer. xxxx poor service work and xxxx poor customer service…. Never again!