109 Ohio Buick Service Centers

FAST HONEST SERVICE,FAIR PRICE AND GOOD PEOPLE.CLEAN... - GOREGAL86

FAST HONEST SERVICE,FAIR PRICE AND GOOD PEOPLE.CLEAN DEALERSHIP,FREE COFFEE,THEY TOOK ME HOME AND PICKED ME BACK UP.THEY EVEN WASHED MY CAR.

Had to keep calling about my car 🚗 told me one price - chertaylor937

Had to keep calling about my car 🚗 told me one price then get their price was really high for part they had to put in car so it’s a learning experience

Outstanding dealership; Exceptional service - twetzel21

We've been dealing with Sims in Euclid for almost 10 years. We first went there for help with a 2011 GMC Terrain with the 2.4L engine. Since then we've also bought vehicles there. We drive over 100 miles each way because there is simply no other dealership in our region whose service has even come close. The service writers are seasoned, experienced professionals who not only handle the paperwork but also guide the techs' troubleshooting and workflow. Very highly recommended.

Took wife’s 2017 enclave in for warranty work, dead... - dpizor

Took wife’s 2017 enclave in for warranty work, dead battery and no start. While it was there they decided the a/c system needed cleaned and took it apart to do so. Had to take the car back 2 more times because the a/c system didn’t work after they cleaned it. For icing on top, we went to return the enclave lease there and they refused to accept it because we leased it from different dealer. You can return gm lease at any dealer. xxxx poor service work and xxxx poor customer service…. Never again!

Great Service Department! - Judy

The service department was great! Ryan and his team were very knowledgeable about diagnosing the problem and fixing a warranty issue. They kept the vehicle for the time they needed to fix it so I didnt have to go back. I never felt inconvenienced as they gave me a curtisy car so I could conintue with my normal schedule. They were all about SERVICING the customer! Thanks for your help! You did a great job!

Excellent customer service - Dawn Childers

I had service work to my vehicle a few months ago and this week I had it in the body shop. Both times I had the best customer service. I got my vehicle back today and it looks new! It is hard to find a good dealership but I have finally found one. Springfield Buick GMC Cadillac is number one in my book. Keep up the good work! Dawn Childers

Stadium In Salem, Ohio is the very best dealership. - Sbevan

Stadium In Salem, Ohio is the very best dealership. We have never been disappointed in buying a car with Ben Springer he goes over and beyond to make buying a car effortlessly. The service department is outstanding with Evan as manager. Tom McConnell keeps you informed as you are wait on the progress of your vehicle. So nice and caring. They make sure they take care of your needs with your vehicle. Flor Shorty Navarro the owner always has been incredibly kind and helpful he is the reason this dealership is number one in our experience over the years! Thank you to you all!

Apparently since my last review, all of the staff has - Charles

Apparently since my last review, all of the staff has been replaced. I took my Acadia in for repair, back glass was leaking. I have owned this vehicle from new until now. The factory warranty has expired but I have an extended warranty. I was told they found the leak but I need to take it to a glass shop and give the warranty info. The glass shop will not accept the warranty. The glass shop, which SVG utilizes, said that SVG should do the claim and the glass shop will do the repair. SVG gets paid by the warranty company, the glass shop is paid by SVG. I'll be using a different service department/dealership in the future. I've utilized SVG/Gusweiler for many years, time for a change.

Super Experience - snewoblue

I called Valentine Buick/GMC yesterday afternoon to talk with the service department (Tim) about an issue with my Deanli Duramax regarding a NOX Sensor. Tim was very friendly and helpful on the phone. I dropped my truck off this morning at 0730 right when they opened. I talked to Tim as soon as I walked in and gave him an overview of the problem. Tim assured me that they would get right on it and call me if there were any questions about the repair. Tim called me around the noon hour and said that my truck was ready to be picked up. I asked what the problem was and he stated that it was indeed a bad NOX Sensor and they replaced it. I asked why I wasn't called before the repair was made so I could authorize and he proceeded to give me fantastic news that it was repaired at no cost under the diesel engine warranty! I wasn't aware that it would have been covered so to say that I was surprised and happy is an understatement. Tim and the staff at Valentine Service were very polite, knowledgeable and helpful. I was very pleased and would most definitely return. Well done folks. Wes Owens

Thease people are truly dependable,reliable,professional - cooldude_61_2000

Thease people are truly dependable,reliable,professional with quality sevice i,ve used them several times now and they always deliver

This is the 3rd time that I had my car in for the exact - lcastricone

This is the 3rd time that I had my car in for the exact same reason ..... my brakes!!!! Once I had to have it towed back from Columbus Ohio. Sean and Zack were no help at all. The dealership tends to blame the customers, and from what I've heard from other people, they've had the same issue with the dealership and have chosen not to return. I wish I had known that before I bought this "lemon". All 3 times that I found my brakes were faulty, I was driving on I-70 and almost wrecked, and once I was into the back of a semi-truck! This time, when I took it in, I sat in the waiting room from 9:00 until 2:30 (and yes Sean, I know I did not have an appt.). In between there, I was not told that the company shut down for a company picnic until I went looking for someone to give me an update on my car. This was on July 3rd, and it is now July 18th, and they are telling me that they are not going to fix my car! It is still under warranty!!! What a joke Whiteside's is!