1,907 Ohio CODA Service Centers

Aaren took the time to understand the problem I was... - barry.counts

Aaren took the time to understand the problem I was experiencing with my 2000 Corvette. The problem was fixed by your dealership consistent in a timely and reasonable manner. After taking my Vette home, I discovered something else broken and believed the problem was caused by your dealership. Aaren convinced me otherwise and did a good job of helping me solve the new issue. I find him to be a honest person who cares about his customer, employer and fellow employees. He's a keeper!

Had scheduled an 8AM appointment to have air-conditioning - sp

Had scheduled an 8AM appointment to have air-conditioning checked. Trying calling numerous times throughout afternoon to get an update as it is almost impossible to speak directly with anyone in the service department. After I finally texted I was told at 3:30 they were starting the inspection then nothing until around 4:30 when they informed me by text they basically ran out of time so no updates until tomorrow morning. I had to cancel a doctor's appt I had tomorrow morning and needed to get car seats out for my grandkids but could not reach a soul on the phone. I have never experienced such poor customer service.

I went in for an oil change and fix my dipstick tube for - bjnhughes

I went in for an oil change and fix my dipstick tube for my 92 Miata on June 16, 2025 and they charged me $185/hr . $281.79 bill. Xavier told me he he would charge $165/hr, he didn't tell me the mechanic charges. It seems they should have a lesser paid worker for the oil change. I made an appointment and still had to sit around for 2+ hours. This was a test to see if we would bring our CX-5. Well, NO!! One star because I have to give a star. Also a follow up text asked how the service went and I said 'BAD", and I got a reply "we will contact you". As you might have guessed, I was not contacted. C'mon Jake, let's hear from you.

Liars! Worthless! Disrespectful! Got a car,sure, car was... - Queen xxxxx

Liars! Worthless! Disrespectful! Got a car,sure, car was hit and run! They towed it. A month later, they want a payment but noone has LOOKED at it! No!

SERVICE ON CAR - STEELERFAN3

THE SERVICE DEPARTMENT WAS AWESOME TO WORK WITH. THEY GOT MY CAR IN IN JUST A COUPLE OF DAYS AND GOT IT BACK UP AND RUNNING. THEY WENT ABOVE AND BEYOND CAUSE THEY FIXED STUFF THAT I DIDN'T EVEN KNOW WAS WRONG AND IT WAS ALL COVERED UNDER WARRANTY AND MADE SURE IT WAS SAFE FOR ME TO DRIVE.