1,913 Ohio CODA Service Centers

After being treated like I was an inconvenience there on... - Jesse

After being treated like I was an inconvenience there on Friday, you won’t see me step foot in there again. I bought VW Care when I bought my Passat, which included three additional services. Now they’re telling me they won’t do my last service that I already paid for because it supposedly expired back in November. I was never presented terms and conditions for VW Care when I bought the car. I drove 2.5 hours to continue to get my car serviced here because I always had good service here until this. However, that good service was under previous management. The GM tried offering to cover half, which still would’ve cost me $345. What a slap in the face because I already paid for it when I first bought the car. I’m not paying for it again. My family bought six new cars from there from 2014-2017, but we won’t buy another, which is too bad because my fiancée and I were going to be in the market for an SUV soon and were seriously considering an Atlas. Tim White really screwed up getting rid of Jamie Hanlon and Ryan Caldwell.

Thease people are truly dependable,reliable,professional - cooldude_61_2000

Thease people are truly dependable,reliable,professional with quality sevice i,ve used them several times now and they always deliver

I would go back for sure. - indycarjan

I would go back for sure. I wasn’t there for any actual repairs, but what I think is a defect in my tires. They were very patient, polite and made every effort to help. They are currently working with the tire company for me. Living in Springfield, I have virtually all of my regular maintenance service done at the QuickLane here, which is owned by White’s Ford and have been Very Happy with them as well.

Compromise achieved - Irish Charlie

I am satisfied and pleased that a service cost issue I had this week was solved. It took a fair amount of discussion but management did agree to a compromise that I believe was fair to them as well as to me. This doesn't always happen when there is a dispute and i respect White-Allen European Auto Group for resolving the issue.

Service was professional and timely as promised.The only... - KT

Service was professional and timely as promised. The only thing I can see concerning is why does this comment have to be 25 words when I said it in 7? Thank you!

This is the 3rd time that I had my car in for the exact - lcastricone

This is the 3rd time that I had my car in for the exact same reason ..... my brakes!!!! Once I had to have it towed back from Columbus Ohio. Sean and Zack were no help at all. The dealership tends to blame the customers, and from what I've heard from other people, they've had the same issue with the dealership and have chosen not to return. I wish I had known that before I bought this "lemon". All 3 times that I found my brakes were faulty, I was driving on I-70 and almost wrecked, and once I was into the back of a semi-truck! This time, when I took it in, I sat in the waiting room from 9:00 until 2:30 (and yes Sean, I know I did not have an appt.). In between there, I was not told that the company shut down for a company picnic until I went looking for someone to give me an update on my car. This was on July 3rd, and it is now July 18th, and they are telling me that they are not going to fix my car! It is still under warranty!!! What a joke Whiteside's is!

Just got truck serviced got a video showing what was - Jeast56

Just got truck serviced got a video showing what was being done thought that was awesome Adam was very professional and I felt that he really cared about taking care of my service needs and me as a customer Thanks Jim East