1,895 Ohio SRT Service Centers

My spouse took my car in for service it was quick and - Jeni3689

My spouse took my car in for service it was quick and easy to schedule in the GMC app.

Great place to shop and service is great aswell , plus - Mlseyfried

Great place to shop and service is great aswell , plus your team is friendly and listen to what you have to say

They are the greatest and will not go anywhere else . - TAMMJO65

They are the greatest and will not go anywhere else . Professional, knowledgeable and kind .They helped me so much with my only transportation to work and diagnosed and repaired my vehicle quickly and with expertise

Samantha was very helpful. - Dan

Samantha was very helpful. She went above and beyond. A+. I couldn’t ask for anything else

Excellent Service. - jacob-b257

Excellent Service...Nathan is really Professional and Knowledgeable..Driver serviceman was Uncommonly courteous...I'm a relatively new customer to Jake Sweeney Cadillac in Lebanon, but I'm glad that I made the Switch.

This place is awesome. - msalina32

This place is awesome. Top notch service and staff. Hoping to get another vehicle soon!

Always thorough and available. - brownimk1of5

Always thorough and available.Very helpful and polite! They are honest and their waiting rooms are always clean.

Excellent timing very professional very helpful work was - Ericveira

Excellent timing very professional very helpful work was excellent my car was washed at the end of the work. Thank you.

They are a great Dealership to work with. - lisaneff7223

They are a great Dealership to work with. The team always does an outstanding job anytime we need our vehicle serviced.

Kept me apprised of my car repair status, pleasant, - Ashlyn.1

Kept me apprised of my car repair status, pleasant, waiting room and fairly fast checkout

Service department delivered vehicle earlier than time - julireeser

Service department delivered vehicle earlier than time promised. Appointments are on time and attendants are pleasant.

Fast service, great service, friendly people in both - Darla Donahue

Fast service, great service, friendly people in both sales and service, clean facility, beautiful showroom,

Ken Ganley Lincoln in Middleburg Heights is the only - chaught

Ken Ganley Lincoln in Middleburg Heights is the only place I would do business with for the Lincoln brand in the Greater Cleveland Area. I was initially trying to buy my first Lincoln (had been a loyal customer to another brand for about a quarter of a century) from another dealer closer to my home in Westlake. The other dealer tried to take advantage of me. I am widow and feel I was treated unfairly and with extreme unprofessionalism. When the other dealer lied to me and reneged on their offer, coming down on their trade in offer by nearly 10K, I walked away from a deal I had shook on and written a check for, and headed to Ken Ganley Lincoln. Mike Mays worked with me at my pace (quick) to make me a fair deal for the car I wanted. He also explained everything to me about my new car. A few months later, I worked with Fred at KG who purchased my other car from me and made me a fair offer that far exceeded what their competitor offered me. I recently had my new car serviced (oil change and tire rotation and looked ar one other issue I was having) at KG and they did an excellent job and got it done quickly, which is the most important thing for me (and getting my car cleaned too while it is being serviced). Thank you KG. Keep up the excellent customer service and making great cars. I would like to see you bring back the color I wanted to buy that you were out of, ceramic pearl, with a perfect soft touch ebony interior. Although I have come to really love my harbor gray exterior with a black interior, and more importantly, I like the way I am treated at Ken Ganley Lincoln.

I was able to get a price quote up front for the - lewmesser

I was able to get a price quote up front for the requested services and set an appointment without any issues. The repairs were done on time and the explanation of what was completed and items they recommended were well explained. I highly recommend this service department.

Always helpful and considerate. - abeckstedt

Always helpful and considerate. Will answer any questions. Advisers and techs are knowledgeable and will help.

I have literally nothing really good to say about the - keithfreet01

I have literally nothing really good to say about the service department. I'm so flippin ticked. I took my truck in for a leak at the back window and third light. After waiting a month to get in. Was told (after repairs) that the problem should be fixed. Our leak guy found the problem and fixed it. Guess what!!!! He didn't. In fact he made it worse. Or should I say the service technician who made the actual repairs. Now as of today 1/18/25 my entire roof and backseat is drenched. Worse than before. My truck is a 2020 ram 1500. That keeps flooding and nobody is doing any real repairs. They do not offer rental cars, they can take you to enterprise to spend even more money. As if this isn't already inconvenient enough. These pictures are from today 1/18/25. After repairs have been made.

The staff in the Service area are ALWAYS nice, quick and - tamipage

The staff in the Service area are ALWAYS nice, quick and helpful. Nice on the phone, nice in person.

As always excellent service provided by the service - Customer

As always excellent service provided by the service staff. No complaints at all with the dealer

Good service, however my truck was not washed after being - jschafrath

Good service, however my truck was not washed after being serviced. I had to wait while they took it back to wash it after I was told it was ready. It is the first time this has happened.

Service was great, and car was returned on time. - wbowen17

Service was great, and car was returned on time. A loner car was given to me to help with things going at home.

Fast and efficient maintenance work! - rfacer

Fast and efficient maintenance work! Great service advisor. Looking forward to my next visit in three months!

Comfortable interior. - Russell

Comfortable interior. Service entrance a bit off to the side. A bit out of the way from Cleveland propper.

I can always count on the staff to do the correct thing - ronmagnan

I can always count on the staff to do the correct thing in my behalf They listen my desired outcome

Fantastic service great personnel on time very helpful - snowdan626

Fantastic service great personnel on time very helpful and detailed service report with excellent communication during your bisit

Knowledgeable sales force Fast, efficient and accurate - Jlwork

Knowledgeable sales force Fast, efficient and accurate service Conveniently located Credit works well with customers

Was very professional and did a great job on all my - laffertybi00

Was very professional and did a great job on all my services. Much respected dealership.

Service was great, Maggie is an excellent customer - DENISE.DUNN48

Service was great, Maggie is an excellent customer service representative, she is always friendly and has a smile on her face. She is a keeper! Always great service there.

I brought my car in last minute because all the lights on - rinajo11

I brought my car in last minute because all the lights on my dash came on. The staff was wonderful! They got me in right away and had my car ready by the end of the work day. They were knowledgeable and explained things nicely. I was to grateful for their work!

Dealership took care of my needs to service my Nissan. - Drdaily

Dealership took care of my needs to service my Nissan. There was excellent communication for maintenance of my car.

I was promptly greeted and signed in. - Reneé

I was promptly greeted and signed in. My car was serviced in just over an hour. I paid the cashier, and was escorted to my fresh washed car by a kind and personable service associate.