1,913 Ohio SRT Service Centers

Such a great atmosphere! - Jombi369

Such a great atmosphere! Really welcoming people, tons of vehicles to pick from, and the best deals I've ever seen. Not to mention a great variety of free snacks inside haha

I had an issue with my Toyota Venza 2021 Bluetooth - Genelius

I had an issue with my Toyota Venza 2021 Bluetooth specifically calling on my phone from Bluetooth. It was not working. I went through every YouTube and Google suggestion and work two hours trying to solve it. I was so frustrated. So I took it to the classic Toyota service department. The first service department person Told me they had just the person to fix it. 45 seconds later. Nate Babic, the customer service manager showed up with the smile and said he is going to solve this problem for me. No doubt. He got in my car and tried a lot of different methods. He was having trouble fixing it because it seemed to be a very odd occurrence. But he’s told me he wasn’t going to give up and he tried numerous programs, including connecting his phone to my car. Unbelievably and thankfully he fixed it for me. I could call anyone I wanted with the touch of the button again finally. He was the most genuinely pleasant gentleman with great professionalism and determination to help me with my problem. He was such a pleasure to work with and he truly did the job with a smile and a laugh. Great job Nate. You are a great symbol of great customer service and reason why we continue to return to classic Toyota for our auto needs. Thanks thanks thanks

Fady is our fav! - BiancaBicaci

Fady is very welcoming and knowledgable! When you buy a car it’s not only about the car it’s about the service! We have had excellent service! Fady is definitely an asset to this company, his personality and workmanship is superb! Love my Maserati! - Bianca Bicaci

On the used car I purchased from Columbia Chevrolet, the - TF D

On the used car I purchased from Columbia Chevrolet, the transmission died after 4,000 miles. They are not standing behind the sale at all, and tell me that the (6 month) warranty was up by 10 days. But during a check in call I made to their service department, they told me it would be covered, and even gave me the part name they were waiting on. Now comes the UNBELIEVABLE part of the story. They told me that the service manager I talked to had me confused with another customer. So their apology to me during my 4 1/2 week wait while my car sat in their shop was, "Sorry, honest mistake, we confused you with a different customer!" (that ALSO had a 2017 Tahoe recently purchased from them that had a bad transmission, and had a warranty question.) Can you imagine, of all the gin joints, that there was a customer JUST LIKE ME. So weak. And again, their gift to me for my troubles was an inflated repair cost ($7,200.00) But they would discount it by $1,000.00 for my troubles. I called another reputable Chevrolet dealership in the area, gave them my VIN number, and asked for an estimate on a rebuilt transmission replacement. $6,200 - $6,400. Imagine my surprise!!!! Stay away from Corey.........

Such a wonderful place for buying and service!! I... - Columbiana customer for life

Such a wonderful place for buying and service!! I stopped in Saturday for an oil change and they had a cookie trailer for customer appreciation day...i don't know how often they do that but it was great timing and so nice

Took my van in for speedo recalibration, was told it was - Duvall826

Took my van in for speedo recalibration, was told it was good. Returned to have it done again on the same day after finding it to still be incorrect. Was told it was good and the service tech drove it and verified it. Service writer asked me to come outside with him to show me that his service dept. smashed the front of my van with another customer vehicle. After all of this , while I was driving home I found the speedometer was still incorrect by checking it with the GPS on my phone. I called to tell the service dept. it was still wrong and that I would like my money back. They advised me that they warned me that it might not work when I took it in and no refund would be issued. Still waiting to see if my van will be fixed and if the work will be of any quality. Columbiana Ford service dept. did advise me that they would make it right. I will follow up when repairs have been made.