1,902 Ohio SRT Service Centers

Outstanding dealership; Exceptional service - twetzel21

We've been dealing with Sims in Euclid for almost 10 years. We first went there for help with a 2011 GMC Terrain with the 2.4L engine. Since then we've also bought vehicles there. We drive over 100 miles each way because there is simply no other dealership in our region whose service has even come close. The service writers are seasoned, experienced professionals who not only handle the paperwork but also guide the techs' troubleshooting and workflow. Very highly recommended.

Took wife’s 2017 enclave in for warranty work, dead... - dpizor

Took wife’s 2017 enclave in for warranty work, dead battery and no start. While it was there they decided the a/c system needed cleaned and took it apart to do so. Had to take the car back 2 more times because the a/c system didn’t work after they cleaned it. For icing on top, we went to return the enclave lease there and they refused to accept it because we leased it from different dealer. You can return gm lease at any dealer. xxxx poor service work and xxxx poor customer service…. Never again!

Excellent - 2kute

Sims Nissan service dept is the best to work with. From the svc mgr to the mechanics they are friendly and professional. Love this place!!!

Great Service Dpartment - EnzoBenzo

From the moment I walked in, I was greeted by Brenda Godown who directed me to the Service Manger Bill Horvath, who was knowledgeable and very friendly. Along with my Technician Jeff Christman, they treated me above and beyond of what I ever expected. Thank You Again, for a Super Experience.

Great Service Department! - Judy

The service department was great! Ryan and his team were very knowledgeable about diagnosing the problem and fixing a warranty issue. They kept the vehicle for the time they needed to fix it so I didnt have to go back. I never felt inconvenienced as they gave me a curtisy car so I could conintue with my normal schedule. They were all about SERVICING the customer! Thanks for your help! You did a great job!