1,902 Ohio SRT Service Centers

Warranty issue on 2017 Tacoma.... - Factory worker

Not happy with customer service. I was supposed to receive a loaner vehicle from them. Instead I was asked for debit card. I will never use them again for service or purchase a vehicle. This was the third time I had to return for the same issue that was not corrected the first time. I've never been asked for a debit card to use a loaner.

Always wonderful service and follow up. - alibcaller

Always wonderful service and follow up. Paul always comes through and we have been working with him for several years now.

Fast, Friendly, Great Work - Tim410

The Reineke Ford dealership is hands down one of the best in the business. Their associates are professional,friendly,and very skilled. My experience from the purchase of my new Ford to each service or repair has been very easy and stress free. I will continue to go to them with any purchase or service needs I have and suggest you do also.

An update on yesterdays review. - aussiebee1

An update on yesterdays review. Later in the day I received a phone call from Tom Ahl himself. He apologised profusely, he wasn't aware of the current Hyundai service department wait time. He offered to "MAKE THINGS RIGHT ". He instructed me to bring the car in the following morning, I may have to leave it for the day and if that was the case I would be given the use of a loner. He wanted me to have a working air conditioner for the weekend. I opted to wait in the comfortable waiting area. Within 2 hours I was able to drive home. Well done Tom Alh you know how to go totally above and beyond to "MAKE THINGS RIGHT ". Yes I only gave 4 stars as I have to see if there is a find leak in the air conditioner. The air conditioner has been tested and filled with new freon that has a dye in it. If there is a leak the dye will indicate where it is. Yes I am a happy Hyundai customer/owner again.