1,902 Ohio Toyota/1000 Service Centers

Greg and Holly were exceptionally helpful with my issue. - Jimena

Greg and Holly were exceptionally helpful with my issue. They were attentive, nice and the way they treated me was impressive. Thank you for the great customer service!

Excellent Service - MrsGill

I received EXCELLENT service.........I came to the dealership to have my previous car maintenance and then I started shopping for a 2019 while I was waiting. I'm very pleased with my second purchase and I will continue my business at this dealership. The TEAM did a great job!

Great Service - Donna

I own a 2008 Mitsubishi Eclipse and keep it in top shape by having all my service work done at Spitzer Mitsubishi. The Service Manager Tom Wolfe is always professional and I know that my car is in good hands. Highly recommend this location.

Excellent customer service - Dawn Childers

I had service work to my vehicle a few months ago and this week I had it in the body shop. Both times I had the best customer service. I got my vehicle back today and it looks new! It is hard to find a good dealership but I have finally found one. Springfield Buick GMC Cadillac is number one in my book. Keep up the good work! Dawn Childers

Over Charged - mcoop1

I was charged $370.00 for front brake pads and resurfacing rotors, not new rotors just resurfacing. I asked the technician to explain my bill and all he could say was, 'the brakes were $64(or something close to that) and the other number is for the work we did'?! I asked for an itemized receipt and he would not get me anything other than the receipt that he had given me. I've called around and this is easily $100 more than anyone else in town. One of the sales guys at the dealership even said that seems a little high, ask if they may have made a mistake. I will not be returning to this dealership for service work and will definitely share this experience on social media sites. Almost $400.00 for front brake pads is absurd.

Stadium In Salem, Ohio is the very best dealership. - Sbevan

Stadium In Salem, Ohio is the very best dealership. We have never been disappointed in buying a car with Ben Springer he goes over and beyond to make buying a car effortlessly. The service department is outstanding with Evan as manager. Tom McConnell keeps you informed as you are wait on the progress of your vehicle. So nice and caring. They make sure they take care of your needs with your vehicle. Flor Shorty Navarro the owner always has been incredibly kind and helpful he is the reason this dealership is number one in our experience over the years! Thank you to you all!

Tony Trouten is done with GM and Staffilino - Buckbusta

After this 2014 Rustarado, that i bought at Shaftilino,.I will not be buying anymore GM products! I bought it and took it back immediately because it sounded like it had a bad exhaust leak and the undercoating had failed and the frame was rusting! I ended up taking it back like 6 times for this problem,.All under factory warranty! Staffilino has a garage full of deaf ASE certified mechanics apparently,. and if i hadnt contacted GM corporate,.it would have never got fixed! They did change the fuel pump for no reason and got paid by the warranty company! It ended up taking almost 2 years and 2 specialists from Indiana to diagnose and fix an exhaust manifold leak! PATHETIC!!!! Now that they seem to have it fixed finally,. i want the truck plugged in and checked, to see if the 12k miles that i ran off with this manifold leak, caused any damage to the O2 sensors, Valves, etc. My average fuel mileage went from 14 to 19 in the last week and 200 miles! Corporate representative Dani C, tells me that unfortunately, my truck is now out of factory warranty and that i would have to pay for any diagnostics!!! The undercoating was also reported under factory warranty and was never addressed, other than to tell me i had to wait on the "special coating" to come in! Must be a heck of a back order, because 2 years and i still havent got the call!! This too is now out of factory warranty and on a quiet night,.I can hear the truck, rusting in the driveway!! I'm going to run the crap out of this junk,.until my extended warranty is about to expire and then will trade it in on a new Dodge Ram. The carfax on this truck looks like a build sheet from all the recalls and issues and the dealership has seen my last dollar spent there! Most pathetic, shrewd, crooked dealer in the state of Ohio,.IMO!! And my opinion is based on Facts and Experience!!!! #ScrewedByGM #ShaftilinoChevroletMartinsFerryOhio #ShaftilinoChevrolet #NeverAgain #NewChevysAreJunk #BuyADodge #MoparManNow

I purchased a used camero from this dealership in 2011... - karenlrdg

I purchased a used camero from this dealership in 2011 every other dealership i visited in Indiana and Illinois denied my credit and application but the professional at State Wide Ford help to get me approved for financing and the purchase of the car i wanted it took 2 weeks but I so appreciate their dedication as 14 other Chevy dealership wouldn't even consider me even though I work and could of afford the monthly payments. Thank you team excellent customer service and satisfaction Karen Alridge

On a 2010 Fusion I bought from them Two months prior I... - JoeR14

On a 2010 Fusion I bought from them Two months prior I had two things I needed worked on. One of them I expected to pay for myself (AC Damage) the other I felt should have been covered by my “4 star +” warranty (Gas Tank). They tried to get both repairs done under warranty and gave me the run around for more than a month saying they were haggling over the AC unit. Out of the blue they told me none of the damage was covered and that my Gas Tanks Fuel Inlet was not part of my Gas Tank, and they would not stand by their word, I got from two managers that they would fix the fuel tank. After great inconvenience of my own time & efforts they were willing to lose a $500+ repair and my continued loyalty because of this $300 gas tank issue which I had been told they would fix already. This is not a place that stands by their word, or treats customers with respect and consideration.