1,239 Ohio Used Car Service Centers

I found a car at Carena Motors on Eba and went to test... - Gryffen

I found a car at Carena Motors on Eba and went to test drive it. Without hesitation, they allowed me to drive it to my mechanic, Fuerst Automotive in Broadview Heights (Twinsburg to Broadview heights is a long way), for a complete inspection. My mechanic told me to buy it. I got a good priced for my trade in and they also got me a loan. I was driving home a few hours after arriving including the mechanic’s inspection. This is the type of place that relies on honesty, integrity & trust to make a sale. Go see them!

We purchased our 16-year-old daughter a car—great - lauriekirkendall

We purchased our 16-year-old daughter a car—great service, friendly staff, smooth and stress-free experience! Shout to Hunter!

Parts dept lie and take advantage of customers. - WoosterChevySux

Parts dept lie and take advantage of customers. Management doesn't communicate with their employees which leaves customers in limbo. Will never do business with them again!!

I scheduled a service appointment a week in advance at - Bailey

I scheduled a service appointment a week in advance at Willoughby CDJR for an oil change and tire rotation on my 2024 Wrangler. After dropping it off, I spent about an hour and a half nearby, expecting the service to be completed or nearly done. When I returned, my vehicle was still in the exact spot I left it—completely untouched. The service advisor explained they couldn’t complete the work due to staffing issues and offered to reschedule later in the week. While I understand unexpected issues can come up, I feel there was ample time during that hour and a half to contact me and let me know the appointment couldn’t be fulfilled. Instead, I returned to find out in person—wasting time I had set aside specifically for this scheduled service. This was especially frustrating because it’s the second time I’ve been turned away at this location after making an appointment. To make matters worse, there’s no published contact information for management, making it difficult to escalate concerns or receive any meaningful follow-up. Based on my experience, I would suggest that potential customers consider taking their vehicle elsewhere for service—especially if reliability, communication, and respect for your time are important to you.