1,249 Ohio Used Car Service Centers

We purchased our 16-year-old daughter a car—great - lauriekirkendall

We purchased our 16-year-old daughter a car—great service, friendly staff, smooth and stress-free experience! Shout to Hunter!

Parts dept lie and take advantage of customers. - WoosterChevySux

Parts dept lie and take advantage of customers. Management doesn't communicate with their employees which leaves customers in limbo. Will never do business with them again!!

I scheduled a service appointment a week in advance at - Bailey

I scheduled a service appointment a week in advance at Willoughby CDJR for an oil change and tire rotation on my 2024 Wrangler. After dropping it off, I spent about an hour and a half nearby, expecting the service to be completed or nearly done. When I returned, my vehicle was still in the exact spot I left it—completely untouched. The service advisor explained they couldn’t complete the work due to staffing issues and offered to reschedule later in the week. While I understand unexpected issues can come up, I feel there was ample time during that hour and a half to contact me and let me know the appointment couldn’t be fulfilled. Instead, I returned to find out in person—wasting time I had set aside specifically for this scheduled service. This was especially frustrating because it’s the second time I’ve been turned away at this location after making an appointment. To make matters worse, there’s no published contact information for management, making it difficult to escalate concerns or receive any meaningful follow-up. Based on my experience, I would suggest that potential customers consider taking their vehicle elsewhere for service—especially if reliability, communication, and respect for your time are important to you.

I can only rate the service department, but I give them 5... - anotherjennifer

I can only rate the service department, but I give them 5 stars. I was on vacation and had to get a tire replaced under warranty and they were able to get me in within a day. It was super easy and Andre was nice to work with. They even hand washed Madge before giving her back to me. If I lived in the area I would definitely come back again.

Fady is our fav! - BiancaBicaci

Fady is very welcoming and knowledgable! When you buy a car it’s not only about the car it’s about the service! We have had excellent service! Fady is definitely an asset to this company, his personality and workmanship is superb! Love my Maserati! - Bianca Bicaci

Such a wonderful place for buying and service!! I... - Columbiana customer for life

Such a wonderful place for buying and service!! I stopped in Saturday for an oil change and they had a cookie trailer for customer appreciation day...i don't know how often they do that but it was great timing and so nice