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On 11/21/2009 11:41:07 AM tyadcock wrote:When I boutght my new 2007 Accent from Edmond Hyundai I was naieve. I had a 2002 chevy pick up that was worth 6,000 for a trade in. I owed 3,000 on it. The reason I bought this car was because me and my wife had just had a baby. About three months after I bought the car it started breaking down. The car broke down 3 times in a year with the same problem each time. On the last time the car broke down I wanted to talk to the store manager Mr. Patel. I brought a tape recorder with me because when I had bought the car they told me the car was $12,000 when I asked if there was anything I could do to get the price down they said they would give me a $500 discount for active duty military. Then they told me that THEY would pay off the rest of my loan on the pickup I was trading in. Well they didn't. They added the $3000 to my balance on the vehicle. So at this point I didn't trust them. When I spoke to Mr. Patel I requested that they give me a new car with no additional charges due to the vehicle they sold me being unreliable. Mr. Patel said they could sell me another vehicle and my payments wouldn't change. I then told him again what I expected and also said that if I didn't get what I wanted then I would get a lawyer and file a lemon law lawsuit and that I didn't want to take it that route. Mr. Patel then stated that there was NO lemon law in Oklahoma. I then told him that there was lemon law in Oklahoma and that I had recorded him lying once again. Mr. Patel then told me to leave the premeses. I asked him why I had to leave. That I was not making a scene or using abusive language and that I just wanted what was fair. Mr. Patel then told me to leave again without explanation. I then asked him how I would get my car that was being repaired at thier service area. Mr patel said they would bring it out front. After waiting for about 10 min. for my car I walked to the service area to get my service records from each time my vehicle broke down. As I was in the service area Phil Wartley approached me and told me to leave. I then stated that I would leave when I got my records. He sated that they would mail them to me. I then said that I did not trust them and would get my records and go. Phil then walked to me and bumped my shoulder telling me to leave. When I told Phil that if he touched me again I would file charges on him he began to cuss me out and threaten me. I then left but tryed to call to get the General manager's phone number. They stated that they could not give it to me and hang up. Phil then called me on my phone and started to threaten me verbally saying that he was going to call my commander and that I would be hearing from thier lawyer. The lawyer for Edmond Hyundai then sent me a letter stating that if I do not stop calling and "harassing" Edomd Hyundai then they would sue me and call the cops on me. Then when I went to a website to file a lawsuit for lemon law, they assigned me the lawyer that represented Edmond Hyundai. After all of the crap that Edmond Hyundai put me through I just went to Eskridge Honda and bought a used car which they gave me an EXCELLANT deal. They even gave me more than what I owed on the Hyundai. Edmond Hyundai is VERY UNETHICAL, ILLEGAL, IMMORAL, RUDE, UNPROFESSIONAL, SHADY, MISLEADING, COWARDOUS.... every bad word you can think of. DON'T GO TO EDMOND HYUNDAI!!!! They are the devil.
On 11/13/2009 7:32:17 PM ronsuesteiner wrote: While traveling from Chicago to Arizona our Odyssey van was disabled just outside of Tulsa and was towed to the Don Carlton Honda dealership.My wife and I,our 85lb Lab, and our 2 cats were treated wonderfully by the staff at this dealership,especially by our service advisor,Kristi Cates.The problem with the van was diagnosed and repaired.As it turns out,bolts had been inproperly installed in a wheel bearing repair that took place at a dealership in a neighboring state,that should remain unnamed. The bolts finally broke and rendered the van undriveable. It could have had tragic consequences since we had been traveling at interstate high speeds, prior to the incident. My wife and I want to again thank Kristi and the Don Carlton Honda staff for resolving our problem,getting us back on the road,and being so hospitable.
Sincerely, Ron & Sue Steiner