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On 11/4/2009 11:19:35 AM croles1 wrote:We were in the area so we just decided to stop in and look at new trucks to see what they had. The salesman came out and we told him that we were interested in a 1 ton diesel. He showed us the ones he had in stock but the one we liked the best didn't have a sticker on the window so we asked how much it was. He said he would go inside and check. When he came back out he gave us the price of $45,365.00. So we went inside the office to start the usual back and forth stuff. We unfortunately ended up buying the truck on the spot, which was a very bad mistake on our part because we weren't prepared and we made the mistake of stopping at the dealership pretty late in the evening. After signing all the financing paperwork which didn't get explained to us, probably due to time factor, we ended up with this truck. After getting back home that same night, which was a Saturday, I got on the computer and started looking at David Stanley's website. To my surprise I found the same exact truck, I know this because the VIN and stock numbers on the website were the same numbers that were on our purchase and finance paperwork. But the price they had advertised on the truck was $35,872.00, almost a $10,000.00 difference. Also we did a trade in with our truck and we received about $4,000.00 less than what we found it was worth in the NADA and Kelley Blue Book value for trade in. Also when we had asked the salesperson what incentives they had for the truck we were only told that they had either $4500.00 off or 0% for 72 months. Of course after getting home I also found they were running a special of up to $15,000.00 off the MSRP on all 2009 Ram 2500 and 3500 Quad Cab Trucks, this one we were never told about,which is the type of truck we bought. Needless to say David Stanley ripped us off extremely good.
Since this deal was made after closing time on Saturday my husband called the salesman on his cell phone and told him not to do anything to our old truck we had traded until he got over to the dealership first thing Monday morning. He then spoke to a sales manager, Paul Taber, and told him what had happened and had all of the documentation on this matter with him. Mr. Taber said that it should not be a problem to sale us the truck at the sale price listed, but he would have to go upstairs and talk to the upper management. About 4 hours later he came back down and said the upper management said no they would not honor the sales price that it was our responsibility to have done our research and found out before we came in, that we just lost out on this deal, live with it beacuse there's nothing you can do.
So beware when you go to David Stanley they will get to you anyway they can, even as prepared as you think you may be. People that don't have internet access are definitely done for.
On 11/3/2009 8:13:43 PM mrmuffy wrote:The sales guy, David B., was great. The finance people are there to RIP YOU OFF. They made me wait for about 1 1/2 hours, and in retrospect I feel as if they did it simply to wear me down and make me sign anything to get out the door. It's my own damn fault for signing anything when I was tired, but BEWARE -- Do NOT agree to any additions to your agreed-upon sales price. The finance guy said, "For an extra $8 per month, you can get all this coverage." He was LYING. It turned out to be an additional 35% over the sales price, and I feel as if I was totally screwed. I have a graduate degree, and I'm an intelligent person, but I was tired and felt like I was completely taken advantage of. I had bought three previous cars from Fowler, but it is NOT the dealership that it used to be, and I will NEVER return. The moral of the story is, do NOT believe them when they say it's just a few extra dollars per month. They are going to rip you off and make you pay hundreds for extras that do not make a lick of difference in the quality of the deal -- it is totally a case of "additional dealer profit." I will never buy another car from them again, and they are no better than the slimiest bad-suit-wearing, corner-parking-lot, lemon-selling rip-off joints on this planet. FOWLER TOYOTA SUCKS!!!!!