565 Oklahoma GMC/1000 Service Centers

Byford was purchased by Merit Group and now they dont - Mando

Byford was purchased by Merit Group and now they dont agree to continue the " Oil change for life " that the vehicle I purchased came with . If they took over the business they should honor the the old contracts .

service department techs are inexperienced and lie. - Downer488

I went in with a dodge b350 van. It had not been driven very far for a few years and I told them to update all that would make it safe to drive. They called me and said I should have them change the oil and that everything else was good. They produced a 25 point inspection that they said they had done. The inspection included radiator, wipers, brakes and transmission and tires, etc. Long story short the rain came on a 350 mile trip and did not stop. When I turned on the wipers they did not work. The engine quit working after 300 miles due to a clogged radiator and before that the brakes stoped working consistently. The brake fluid was very low and very dirty and I had to add fluid to the container for the.brakes

Brought car in for hail damage repair in July. Still... - Paullie

Brought car in for hail damage repair in July. Still cannot get any answer when I can get my vehicle back. Going into 4 months now for $7,000 repair-something is seriously wrong with this horrible shop. This has created an untenable hardship on me to not have my vehicle for this long. May lose my job if I continue to miss work because of no vehicle. I will tell everyone I can about my unbelievable bad experience.

Easiest Experience So Far! - Happy Customer

I was browsing the internet, not sure about buying a car at this time. Cameron and Randy contacted me. Randy took my information over the phone. I told them what kind of vehicles I was interested in and my budget. I was pretty sure they wouldn't find what I wanted right now. I already talked myself out of buying right now. Randy sent me a picture of what he found that fit my preference and budget and got my approval. Next thing I knew he called me and told me he got me in it. I drove to Ardmore, test drove the car, LOVED it , signed the papers, and drove away! I was in and out in less than hour. I will definitely be shopping there again.