566 Oklahoma SRT Service Centers

I bought my used 1997 Acura 2.2 CL in July of 2000, with... - fdiaz74

I bought my used 1997 Acura 2.2 CL in July of 2000, with 43K miles. I went ahead and purchased the extended warranty. Well, I took my car into Joe Marina Honda, on 3/17/02, because my ABS light came on. The warranty company supplied me with a rental. Melinda at the honda service dept., told me that they could not diagnose it because it was an Acura. Aren't they bascially the same cars? Anyways, they sent my car over to the local Acura dealership. Acura's diagnosis? The ABS Modulator and Brake accumalator were both bad. Acura went ahead and put in the call to the warranty company for a "go ahead" to fix my car. The warranty company went ahead and called around for parts (standard procedure). Acura did not want to use anyone else's parts but there own, so Acura rejected fixing my car. Now, my car goes back over to Joe Marina Honda with a diagnosis. The parts are ordered and on their way to Joe Marina. One week later, Melinda, unfriendly as can be, calls me at tells me my car is ready. I get off of work, pick my daughter up form daycare, and head on over to the rental car place to turn in my car. After that the rental place drives us over to Joe Marina and drops us off. Again, Melinda, unfriendly as can be, tells me to pay for the $50 deductible at the cashier. No hi how are you doing, NOTHING! Keep in mind since I took my car, she has been this way. Anyways, I paid my $50 and I head on out the door. My car was sitting there, door open, running and ready to go. YEAH RIGHT! I strap my little girl and I get in...GUESS WHAT? MY ABS LIGHT IS STILL ON! I immediately get out of the car and notified them. Melinda immediately she starts to get defensive and proceeds to tell me that I have to take it back to Acura....@#$@! No apologies, no nothing! I was furious, but had to keep my cool....my little girl was right there with me. I asked them why did they call me if my car was not FIXED! i TOLD THEM TO FIX IT! At that time she tells me that I have to talk to the Service Manager and darts off. Well, here I am standing outside, talking with a salesman, watching them scramble, through the glass service door. I finally unstrap my little girl and walk in there and asked them what going on?! Melinda was on the phone with the rental people to come pick me up. Quick as can be, the rental guy was there to pick us up. I told them to fix my car and left. What a horrible experience! Melinda is a very bad asset to that company!

Recall for Chrysler Airbag - 174LadyCooke

Mechanic stated recall work to update airbag had been done airbag light continued to come on, This happened twice. Finally took to another dealer and the repairs had not been done. . Later found out the airbag would not have worked if happen to be in a wreck. Would NOT recommend service department.

Great personal service! - Gm only kinda family

Great personal service! John N. Kenny M. Kenton B. Chuck A. Terry W all were great fast and knowledgeable with all my service issues

Took my truck there for service. - tyler

Took my truck there for service. Paid the bill after I told them to stop working on it. Tried to drive truck home and it overheated and died again along with still has the electrical issue and now the timing chain is broken. Spent $3100 on it, was going to buy a create motor for it $3500. Never again will I buy or trust this company to work on anyone car I know.

The service department is going out of there Way to help... - Charles Gregory Childress Texas

The service department is going out of there Way to help ole Charles Gregory from Childress Texas good Christian atmosphere Thank You for your help and professionalism and good Ole common sense God bless!

Austin did an amazing job setting me up with my new ride.... - val.franklin88

Austin did an amazing job setting me up with my new ride. Affordable and exactly what I was looking for. Great and professional customer service!⭐⭐⭐⭐⭐

Traveling from North Carolina to New Mexico in our new... - Sallyjeandaley

Traveling from North Carolina to New Mexico in our new Dynamax RV, which sits on Dodge Ram 5500, a service light came on. Kyle Edwards Auto Group took us in within an hour for diagnostic and had us back on the road within another hour. Thank you Jimmy and the whole service team! We hope not to be back in the shop again soon but if we need to, we are coming to you! Sally & Michael

Service Department - Shelley

I purchased my Kia there and only have them service it. Service Manager, cashier and all that I see are very attentive and professional, but in a personable way. I wouldn't go anywhere else. They are the BEST!!

Great overall service. - jon3b

Great overall service. I’ve been using them for a few years now, and have never had an issue.

On March 25th 2021 I went to buy a car and Colby Pollette... - Julio Figueroa

On March 25th 2021 I went to buy a car and Colby Pollette helped me a lot and that’s why I bought the car.