565 Oklahoma SRT Service Centers

I have the pleasure of having Trevor as my service - Jluvbrown

I have the pleasure of having Trevor as my service consultant. He explained before during and after. I had a quick turnaround for oil change and tire rotation. I'll be back.

My advisor Judah Lehnen did an excellent job keeping me - atkinson9

My advisor Judah Lehnen did an excellent job keeping me informed on the service of my vehicle.

Eskridge is a great dealership. - pandrew

Eskridge is a great dealership. Very professionally run. Everyone is pleasant to work with and waiting area is clean with nice amenities.

We dropped off truck for the works. - RLOWCATELLI

We dropped off truck for the works. Picked up and TJ explained what was done. We were able to use our points to pay for work. A added bonus.

The service manager was polite and attentive. - cwbailey60

The service manager was polite and attentive. The waiting area was comfortable and well designed. However, anfter owning the car 5 years I still resent the finance guy and I saw that xxxxxxx yesterday.

Bought my Sentra late last year and they have been taking - J

Bought my Sentra late last year and they have been taking care of me since.

Easy to work with, do things in a timely manner as well - BigD

Easy to work with, do things in a timely manner as well as keeping you inform2d

Mark in the service department was wonderful very - slflippo

Mark in the service department was wonderful very courteous and helpful! The review says that I have to leave 15 words so I guess this will do it!

Connor, my Service Advisor, was expecting me, was clear - lewis4409

Connor, my Service Advisor, was expecting me, was clear in explaining what services I needed and timely. What’s not to like about that?!

Jerry easy to work with friendly very clean and veri - JWPOPLIN1962@ Gmail. Com

Jerry easy to work with friendly very clean and veri bought a used car i never dreamed i could own a little sports car very fast and comfortable atmosphere.

Shortly waiting and good communicate to customers also - Mungpi

Shortly waiting and good communicate to customers also services Thank you very much all worker

AJ was great, she really took the time and checked in - saraeclay

AJ was great, she really took the time and checked in often to update on progress. Being there with my young son this was comforting.

Service Advisor was very knowledgeable, kind, and went - buddyaok

Service Advisor was very knowledgeable, kind, and went out of his way to make sure we were happy and even got turn recall done the same day. You could tell that talking care of his customers was his primary goal. He is a great asset to this dealership.

I bought my Electra at a different dealership, but - Blair

I bought my Electra at a different dealership, but knowing I would take to Bob Howard. There service advisors “were” top notched. Very attentive and communicated with me. However, lately I have to park my car and WAIT on a service advisor to even approach me. Then conversation was rather short and seemed unappreciative. Once was car was finished I looked over in the driveway and it sat there. After 10 minutes I went to service desk and it was like oh yea your ready. Seemed as if I was a burden to them. I will give it one more try, if no progress I will drive out of my way to another dealership

Very competent and very good customer service. - Gonzalezjuancar

Very competent and very good customer service. I am very pleased with the service actuality

The service department got me in right away. - lawlor3060

The service department got me in right away. All work was don't quickly and they also threw 8n a tire rotation.

Classic Chevrolet service department met all my - carroll

Classic Chevrolet service department met all my expectations. Work was completed promptly and correctly. Personnel were friendly, helpful and professional.

Exceptional Service from Jim Norton Ford - True - Chad V

Exceptional Service from Jim Norton Ford - True Lifesavers! While on vacation, our 2019 Lincoln MKC left us stranded with an expired engine at just 47,000 miles. To make matters worse, our first stop at Bill Knight Lincoln left us without help or hope. But then we found Annette and the team at Jim Norton Ford, and they turned our entire situation around. From the moment we arrived, they treated us with care and understanding. Annette took the time to explain everything clearly, alleviating our stress and showing genuine concern for our predicament. Not only did they diagnose the issue quickly, but they also informed us that our engine was still covered under Lincoln's 6-year/70,000-mile powertrain warranty. This saved us from significant out-of-pocket expenses. Thanks to their professionalism and empathy, we felt supported and confident during an otherwise chaotic time. We can't recommend Jim Norton Ford enough for their honesty, expertise, and customer-focused approach. If you’re looking for a dealership that truly cares, this is the place to go. Thank you, Annette and the Jim Norton Ford team, for going above and beyond!

Took my truck in on a Thursday, and had to call on - jeff

Took my truck in on a Thursday, and had to call on Tuesday to find out where it was. Then I was told they were going to try to get to it that day with 3 in front of me. Which means another day. I had them bring it back.

Called in to get a safety recall addressed on my brakes - Ijustwannabesafe

Called in to get a safety recall addressed on my brakes in my car. Service rep told me they will not fix it I have to get on the schedule (2 weeks out). I find this unacceptable. The dealer/ford is passing their mistake on to the customer as I have cared for this car and completed all maintenance on time. The recall states all that needs to happen is the control module needs to be updated. Like a 5 minute fix. Ford dealer is the only place that can apply this update to the vehicle. If I die in a car crash because my brakes didn't work please put " thanks bill knight ford" on my gravestone.

Very friendly people. - RyanO

Very friendly people. I was very happy with the serbice department. They listened to my concerns and took great care of me. Thanks Jackson!

The dealership personnel are both capable and - jclark238

The dealership personnel are both capable and accommodating. They give me a good experience each time I visit.

This is for Scott in service. - carolann@1

This is for Scott in service. Scot is a spectacular individual has always help me and made sure I get great service. I had som work done on my warranty work on my keep and he made sure that it got done in a timely manor. He also had it sent thru the car wash and looking good when I picked it up. Scott is very customer friendly and will always take that extra step to make sure your experience is a good one. Thank you. Ron Dahill.

I took my van in for routine oil change and tire - db

I took my van in for routine oil change and tire rotation. I had an appointment. It took them over 3 hours to do a simple oil change and tie rotation. There were people who got there after me who left just under an hour after arriving while I was still sitting there waiting.