566 Oklahoma SRT Service Centers

Great job fixing our issue and loaner vehicle was - tgrewe

Great job fixing our issue and loaner vehicle was excellent. Kept me informed and had our car ready when estimated.

Service advisors worked with me even when parts supply - rickytendall

Service advisors worked with me even when parts supply was out of their control. Mark and CJ

The service department is always quick for oil changes - rwright408

The service department is always quick for oil changes and tire rotation and the like.

I did this 3 times is anyone reading these anyway sales - MAJORG16

I did this 3 times is anyone reading these anyway sales Mike is awesome about customer service Jeff who works with people like me very kind answering questions Anthony who works in customer service does not have a clue about helping customers he is just plain rude would never 👎 bring my car in for service

Went in for an oil change and tire rotation. - rickgporter

Went in for an oil change and tire rotation. The service was prompt and courteous.

I recently had the pleasure of bringing my 2015 Chevy - ahnyka Yusuf

I recently had the pleasure of bringing my 2015 Chevy Cruz in for service at Southpoint Chevrolet, and I couldn't be more impressed with the level of care and professionalism I received. From the moment I walked in, the staff was attentive and eager to help. I want to extend a special thank you to Mr. Paul Frailey, who went above and beyond to ensure my car was taken care of efficiently and effectively. His expertise and dedication to customer satisfaction are truly commendable. He took the time to explain the necessary repairs in detail, answered all my questions thoroughly, and kept me informed throughout the entire process. Thanks to Southpoint Chevrolet and Mr. Frailey, my Chevy Cruz is running smoothly again, and I have peace of mind knowing it's in excellent condition. I highly recommend their services to anyone in need of automotive assistance. Five stars across the board thanks again Customer : Ahnyka Yusuf

The service department was very fast and friendly. - melissalesseg96

The service department was very fast and friendly. The service advisor, David, was very helpful.

Quick, easy service and excellent communication with the - PJ

Quick, easy service and excellent communication with the staff at the service center. In and out within the expected time

Classic Chevrolet service department met all my - carroll

Classic Chevrolet service department met all my expectations. Work was completed promptly and correctly. Personnel were friendly, helpful and professional.

Bob Howard Hyundai goes out of their way to make things - johnlucero3597

Bob Howard Hyundai goes out of their way to make things right with customers and their vehicles.

Dropped my F-150 power boost off at 5:45 8/7/25, rear end - Mike Juby

Dropped my F-150 power boost off at 5:45 8/7/25, rear end out had to use 4 wheel drive so the front wheels could pull me from oolagah, Ok to Broken Arrow, Ok about 45 minute drive. Talked with service the entire drive trying to get a loaner to drive. They have 40 loaners available but all are loaned out and there is a waiting list. Bad sign!!! Have to find a ride back home and borrow or rent something to get to work. They said they would get my truck in first thing Friday morning 8/8/25. I start calling at 9am. After three attempts with three voicemails I get a call back at 12:35 telling me they checked it out and the rear end was damaged but they were not sure if it was covered under the recall but unfortunately I still couldn’t have a loaner. Finally received a text, not even a phone call, at 5:20pm right at closing time telling me it was covered under the recall and they found the parts in the back to repair my truck. This tells me they had the parts all day but chose not to work on my truck until Monday. Actually the text said he would talk to the mechanic on Monday to see how long it will take to repair. I’m still without a vehicle from 8/7/25 to at least 8/11/25. I said to the service person this is FN ridiculous, using the actual letters fn not the word, the service person said since I was cussing at him he had to hang up. So he did. I am not impressed with Jim Norton ford service department or management. My recommendation to anyone looking to purchase a new or used vehicle is to not use Jim Norton ford. The receptionist who directed my calls was the only person who was polite, courteous and helpful. I believe her name was Ester, if I’m wrong I apologize she was very polite and professional and if I came across as rude to her I apologize for that from the bottom of my heart. Sincerely I’m sorry.

What can I say about bill knight ford service? - markinok74447

What can I say about bill knight ford service? A simple insurance claim turnd into a two month nightmare. Forget the details. You do not want this to happen to you. Unless you don't care about not having your car. As a parting gift an AC system that has never not worked. Perfectly. All of a sudden does not work at all. Hmm. He says I know what is wrong. It's a coincidence. It went out sometime when it was sitting here for 2 months. Or maybe the instant she stopped driving it. Or. Now check this out. While she was driving home she tried to turn on the air but mistakingly opened the rear door which caused her to panic so she opened the hood, the hood flew open, a resident of the ISS 5 hours ago dropped a thimble of air, which crashed into her AC system destroying everything. Coulda. Try K.C. Automotive

Called in to get a safety recall addressed on my brakes - Ijustwannabesafe

Called in to get a safety recall addressed on my brakes in my car. Service rep told me they will not fix it I have to get on the schedule (2 weeks out). I find this unacceptable. The dealer/ford is passing their mistake on to the customer as I have cared for this car and completed all maintenance on time. The recall states all that needs to happen is the control module needs to be updated. Like a 5 minute fix. Ford dealer is the only place that can apply this update to the vehicle. If I die in a car crash because my brakes didn't work please put " thanks bill knight ford" on my gravestone.

This is for Scott in service. - carolann@1

This is for Scott in service. Scot is a spectacular individual has always help me and made sure I get great service. I had som work done on my warranty work on my keep and he made sure that it got done in a timely manor. He also had it sent thru the car wash and looking good when I picked it up. Scott is very customer friendly and will always take that extra step to make sure your experience is a good one. Thank you. Ron Dahill.

The staff are friendly and helpful. The Location is easy... - stevencamplain

The staff are friendly and helpful. The Location is easy to get to. The service that was needed, was done quickly. They called when the needed part came in. Just as They said They said That They would.

🌟 Grateful Beyond Words for All Star CDJR in Muskogee, - sksegelquist

🌟 Grateful Beyond Words for All Star CDJR in Muskogee, OK! 🌟 I can’t believe it’s already been over a year with my Jeep Wagoneer L! Owning a brand-new model like this, I knew there would be adjustments and software improvements along the way. However, in the past, some issues I brought up weren’t accurately diagnosed or were overlooked (not by All Star, to be clear). After switching to All Star CDJR, everything changed. This is the first dealership that truly treated me like a valued Wagoneer customer. They not only provided me with a courtesy Wagoneer as promised when you own one, but they even gave me a 2024 Wagoneer to drive while addressing my concerns! They took every single concern I had—whether it was “small,” “nit-picky,” “not urgent,” or just frustrations—and handled them seriously and professionally. When you’ve invested so much into a vehicle and a brand, it means the world not to be ignored or shrugged off. Thank you, All Star, for delivering top-tier service and for making me feel like a VIP! If you’re looking for a dealership that actually listens and cares, look no further. 🙌🚙

Amazing service department!! - Acker

I was traveling from out of state and had major repair problem and this Saturday service team repaired my car in less than three hours! I was amazed! Very knowledgeable and quick to fix my problem. Courteous and wonderful dealership! Thank you so so much!!!