332 Oklahoma Used Car Service Centers

Stay away or you will be sorry - James, Bob123

After a wreck our insurance company suggested Bill Knight collision repair as it was one of their "preferred" shops. Ignorantly, we followed the insurance carriers advice instead of doing research and selecting a shop on our own. The repairs were first promised to be complete within 10 days. It actually took 23 days, a lot of frustration, and serious bouts of high blood pressure, before we finally got our car back. During that time we were promised six different completion dates, followed by a multitude of excuses for the various delays. We had issues over the parts that were used, the promised "life time" warranty that actually does not exist, and an issue with painting. Our experience over this three week process is best described as a nightmare. The level of incompetence was simply staggering. Had it not been so frustrating, the multitude of delays would have been comical. It became my habit to wait by the phone, on the date(s) the car was supposed to be finished, to see what the next excuse would be for another delay. On the final day, after we were told the car was ready to be picked up, we traveled to the shop to find the replaced wheels on the car were not correct. The wheels on the driver side of the car were dramatically different than the wheels on the passenger side. Needless to say, my opinion about Bill Knight Collision could not be worse. We are a "Ford" family, but we will never step foot on Bill Knight's dealership again. Not to buy a vehicle and certainly not to have repairs made to any vehicle.

Service Department treated me well and completed my - JaCalvn

Service Department treated me well and completed my truck’s needed services in about two hours as Aaron had told me it would take. They changed oil, its filter, fuel filter, rotated the tires, filled all five tires.

I can’t say enough great things about my recent - Klaudi

I can’t say enough great things about my recent experience at Bob Moore VW! Chandi, my service adviser, was not only extremely pleasant and professional, but he also went to bat for me with my extended warranty company. He made sure they honored the extra insurance I’d been paying for, saving me a huge headache and expense. On top of that, the entire service process was quick and seamless. Chandi even arranged an Uber so I could get around while my car was in the shop, and before I knew it, my vehicle was ready to go. After this fantastic experience, I’m definitely switching from Oklahoma City VW to Bob Moore VW for all my future maintenance and repair needs. Five stars all the way!

I, Rebecca Rhynes, bought a 2019 Kia Forte’ from Boomer - rebeccaann0131

I, Rebecca Rhynes, bought a 2019 Kia Forte’ from Boomer Kia in January of 2020. It came with a three-year, 75,000 mile warranty that is extensive and covers both the transmission and the engine. In December of 2022, with less than 70,000 miles and close to two full months before my warranty was up, I took my Kia Forte’ in to Boomer Kia’s service department to find out why my RPM’s were racing up to 4,000 but it wouldn’t “catch” to actually make the car move. It also was running horribly. Once taking it to Boomer Kia’s service department, it took over two weeks to get a final answer as to what was wrong with my fairly new car. Lawson, the service manager, finally called me and said that my transmission had a fatal error and would be replaced completely under the warranty. He also stated my engine needed close to $4,000 worth of work but that they would not be covering this because they believed the problems were due to my lack of doing oil changes. I assured them my oil changes were done within the recommended timeframe, just not done by the dealership or any oil change companies that report to CarFax and that was what their decision was based upon. And that they saw “sludge” in the engine they believe could have caused the problem. After trying to come up with $3,550+ to fix the engine, finally I was able to request my Indian Tribe help me pay for it, and they did! Once it was fixed, three weeks later and $3,550+ paid, I was able to drive my car for approximately 30 days when my engine had a catastrophic failure….again! Basically a piston BROKE and their only recommendation is to replace the engine at $7,500! At this point, the engine failure cannot be blamed on supposed engine sludge, as they cleaned all of that out! But, of course, they still will not replace the engine that was always a bad engine and was never my fault, while it was still under warranty. They need to replace my engine as they did my transmission so I can have my car back! DON’T BUY A KIA!!!

The service department got me in right away. - lawlor3060

The service department got me in right away. All work was don't quickly and they also threw 8n a tire rotation.

Brought car in for hail damage repair in July. Still... - Paullie

Brought car in for hail damage repair in July. Still cannot get any answer when I can get my vehicle back. Going into 4 months now for $7,000 repair-something is seriously wrong with this horrible shop. This has created an untenable hardship on me to not have my vehicle for this long. May lose my job if I continue to miss work because of no vehicle. I will tell everyone I can about my unbelievable bad experience.