On 5/2/2013 9:36:16 PM K_Mathews wrote:
Never owned a Subaru before. Went to Bob Moore and met JR. He wasn't what we were expecting from a "car salesman". No pressure. He let us go and browse at our pace. JR answered all our questions and if he didn't know the answer immediately, he went and found out. I'm positive he would have let us test drive every car on the lot if we had wanted to. When we were still not sure and wanted to look at other dealers, he wanted us to find the car that was the best fit for us and wished us well. And we kept coming back to Bob Moore to look at Subarus and each time, JR was glad to see us and picked right back up with where we were in our search.
Finally decided on the Forester. JR helped us through the purchasing process. Then the unthinkable: HAIL! Oh, no! JR was right there, letting us know about our options and we decided to go with a hail damaged Forester. Offered to explore Subaru financing with us, again with no pressure. JR helped us save a bunch of money....woohoo! Very pleased with our decision. Very pleased with JR (and Bob Moore). And very pleased with the Forester.
On 4/3/2013 6:09:08 PM tandemcpl wrote:
I dread buying new or used cars because the experience has always seemed so demeaning. I would almost rather chew on glass than deal with car salesmen. However, my recent experience at Bob Moore has changed my mind about how car dealers do business. I truly enjoyed working with our salesman, Jason Web, and would highly recommend him and Bob Moore to anyone. I am a very satisfied customer and will do business there again.