563 Oregon SRT Service Centers

I have had multiple dealings with Mike in the service... - csexton4

I have had multiple dealings with Mike in the service department. He always welcomes me, now by name, is always very polite, upbeat, and friendly. Often I wait in the customer area when having an oil change, and he always gives me updates on the progress of the work. He also always offers a ride if I don't choose to wait for the service. He helped me sync my Bluetooth phone when I finally got one, and worked with me when it turned out that the car's Bluetooth wasn't working and the warranty had expired. The best part of the coming in for service is that everything is explained and questions answered thoroughly, and there is no pressure for extra work to be done. I don't feel like unnecessary work is recommended, so when some procedure or repair is suggested, I have time to discuss it with my husband rather than make a snap decision.

Thankyou Ryan Armstrong . - Traciluvs70

Thankyou Ryan Armstrong . You were very helpful explaining everything to me. I recommend Kendall Ford.

I purchased my Honda CRV through Kendall Honda here in - colette

I purchased my Honda CRV through Kendall Honda here in Eugene. I wanted to say that Ian Jarvis in the service department is extremely helpful and professional. I went in to have my vehicle serviced and he explained everything to me thoroughly and how often I should come in and why. I really like it when people take the time to offer information that is helpful. Thank you very much!

We were on vacation when the check engine light came on. - patwirth

We were on vacation when the check engine light came on. We went into Kendall Lexus late on a Friday of a holiday weekend. The car needed work and we were provided with a loaner so we could continue our vacation, since all reservations were already paid for. They were outstanding.

Everything went as agreed. - rh

Everything went as agreed. Service department advisors are pleasant and know what they are doing.. Service was exceptional. Thank you!

Recently moved to the area and found Kendall Porsche.... - happy with Kendall Porsche

Recently moved to the area and found Kendall Porsche. They did a great job servicing my vehicle. I would definitely recommend them to service your vehicle.

I would like to compliment one of your service employees, - JCMINFL

I would like to compliment one of your service employees, Hannah Holliday. She was my service advisor this morning. She is professional, know the business, got me in/out quickly, friendly, great attitude. A keeper! Best, John Moeckel, RAV4 owner.

It’s easy to be impatient these days. - Jade.Hampton

It’s easy to be impatient these days. I have a Toyota with a manufacturer issue with paint, it’s been an issue for several years since I first noticed. Took a few years for Toyota to acknowledge the issue and a few more years for them to come up with a solution. I was already annoyed by the time I took the vehicle to Kendal and did not treat the guys in the service department fairly, they were in no way responsible for the issue. Duane Thompson the service manager got wind of the issue and reached out to me directly and asked to give him an opportunity to make things right. Duane did make things right. It’s easy to be impatient these, give these guys the chance to do the right thing I honestly think that’s what they want. Thank you Duane Thompson!

Excellent Experience Despite Unfortunate situation - mathew.hymas

I worked with Paul in the service center who was absolutely excellent. He went out of his way to work with me to make sure my car received the best service. He called the company that issued my warranty multiple times for authorizations to do work and was a great advocate. His team also was willing to give me a discount on some work due to a very unfortunate situation caused by the local valvoline. I will not take my car anywhere else, and next time I am buying a car this will be my first stop.

I just wanted. - joannarubert

I just wanted. To let you know that keeper Kia on gafaster road would did an outstanding job on my service this weekend on Saturday. They were very nice, very helpful and just went out of their way to be 5 star. Especially the service person. He was amazing.

Great service department. - sriijun

I bought my Mazda 3 there, and have used their service department exclusively. I will always take my Mazda3 there for service, They have a great service department.

Technician said alternator plug broken. Zip ties in... - I got cheated

Technician said alternator plug broken. Zip ties in place. Warning lights on car quit dealership will not respond. 1000$ for repairs still not working. These people will not even talk about it. Buying a Toyota next time.

Even though this is a small dealership in a relatively - avery.oppe

Even though this is a small dealership in a relatively rural area, the service department here is absolutely top-notch. Armando is a wonderful service advisor who is friendly, helpful, and knowledgeable. They have service techs who've been there for 20+ years working on Honda vehicles, and that experience shows. They already saved me money ($900+) on repairs that were misdiagnosed by larger corporate dealerships, and they did those repairs faster and were more communicative and transparent throughout the process. I've had some of the smoothest experiences here out of any dealership I've been to, and I trust them more too.

Absolutely one of the worst experiences with a car... - Upset

Absolutely one of the worst experiences with a car dealership.Service department will not answer the phone or return calls, and I mean not at all. Took my car in for air conditioner service,had appointment for 10:15 and said they would call when it was done, guess what no call I finally called them at 2:00 surprise no answer did not return my call. So I go to get my car and it is not done, I was informed it needed a part that was not originally quoted, but you guessed it no one called me to get authorization for the new quote. Will never use Klamath Subaru again.

My Mercury Mariner broke down on my way to southern... - Stanleysteamer51

My Mercury Mariner broke down on my way to southern California. I had it towed to Legacy Ford. I had to continue on to my job. Mike in the service department kept me informed of the progress of the engine replacement. When I returned to pick up my suv Alisia (sp) helped me out with the charges and got me back to my car quickly. I also want to thank Lisa for allowing me to rent a car for the almost 6 weeks that it took for the repairs Thank You Legacy Ford for the personal service you gave me. I worked for over 30 years in the auto service buisness and know how much work it takes to care for customers the way they do. I recommend Legacy Ford for any automotive need. 5 stars