563 Oregon SRT Service Centers

We have dealt with Mock Ford since 1992 when we had a 92... - steve

We have dealt with Mock Ford since 1992 when we had a 92 Ford Explorer. There’s nothing for us to complain about here! Lance has been great to work with as well as Don through several purchases I’m on first name basis with several service writers.

Superb service - HappyHealthyHammond

I called ahead and scheduled an oil change; upon my return from a pleasant walk about; I discovered the service man saw my note to self on the dash to replace the rear brake lights- which I forgot to tell them about, but purchased on the walkabout. They had completed the oil Change just as I returned and offered to install the bulbs I had in hand! How sweet was that! The Oil Change was so comprehensive - and the service was so helpful; I immediately scheduled my next visit! Thank you Krys for your helpful service!

Rose at the service center is a waste of life. - Jle041415

Rose at the service center is a waste of life. Nothing but attitude to customers like we owe her something . Maybe less time painting her face and more time learning customer service would do her justice. 69 years on this earth and never in my life encountered such a nasty miserable human being. I’ll pray for her. But until that works. They may wanna start a rehire

They have had my truck for over a month. - keithwagner069

They have had my truck for over a month. Simple repair DEF heater, oil filter, Check breaks. 900.00 diagnostic charge. Won't start any repairs for another week or so. Told them I just wanted to pick my truck up, now I have to find a service center that will actually work on the truck.