563 Oregon SRT Service Centers

Power Windows - VW

Where is experiencing problem with passenger side windows from the master switch on my VW Tiquan. VW service inspected problem and determined the main module had to be replaced. The service techs were very helpful and courteous and my car windows are working great.

a bad day, when all I wanted was an oil change. - TL

a bad day, when all I wanted was an oil change. Bought a car there that was basically new, had numerous electronic issues. One was sound would randomly disappear. Three times they looked at it and tried different things (under warranty of course) ...then the 4th they believe they found issue and then said it would be $200 (they waited until the warranty expired). The tech told me the fee would be waived I'd just pay insurance deductible after part was put in. He went ahead and ordered it (the whole thing felt wrong). Over 2.5 months later part arrived. I never took car in to have this 'supposed part installed as they couldn't guarantee it would fix issue (and its already outside warranty). Recently dropped car off for OIL CHANGE, and 30 minutes later got a call telling me they would not do OIL CHANGE unless I paid $175 for part I never got ... I told him if they were going to charge $175 then don't bother with OIL CHANGE. I felt they were ripping me off for work I never had done, and they waited until after warranty to charge me. I went in to pick up my car and was told I owed the $175. I felt harassed and threatened as they were holding my keys. OIL CHANGE was never done. Tech told me they would charge the $175 and then I'd pay the additional $25 to have part installed when it got there. I struggle with a TBI and comprehension issues from military service. So I agreed. After they charge me, another tech then says oh by the way there may be a restock fee as part had to be returned (ON THEIR PHONE CALLS THEY ALWAYS SAID THEY HAD THE PART THERE)... so he makes some bogus call and makes it sound like he's talking this person into a restocking fee. As I walk out the door he says that fee will be $600 ....

Great customer service, killer experience at buying my... - Stantonsdiesel

Great customer service, killer experience at buying my car. Salesman really knew what he was talking about which is hard to find when buying a car!

To me after you purchase a vehicle it is paramount that - larry.litberg

To me after you purchase a vehicle it is paramount that the follow up service is top notch. I have brought my Jeep into Mr. Nathan Todd and he has been straight forward, honest and extremely service oriented. I highly recommend this dealership from sales through to service. Thank you so much Nathan.

i took my Ram truck for for a diagnotstic test and, a - Dave

i took my Ram truck for for a diagnotstic test and, a part order. I received excellent, speedy and competent coordinated service from Tucker and Kristi. The part was ordered and they will call and schedule service to replace the part. Both Tucker and Kristi worked in tandem to give me excellent service and value. I highly recommend taking your vehicle to Power Ford and Ram, Newport Oregon. Dave Hohmann Lincoln City Oregon

best service in two counties/ - georgiehap

Lance in the service department has always been exceptionally helpful and knowledgable I appreciate his care and attitude of great customer service. Georgette Arnold-(541) 752-1235

A great dealership to work with. Service shop is... - Loriandres1

A great dealership to work with. Service shop is amazing. I bought my car from Andrew. He is always there for me when I have questions I have never had a better salesperson to work with. . I would totally recommend working with him or Power Kia dealership. They are an awesome team!

Not helpful and rude, talking down to the customer. I’m... - ann

Not helpful and rude, talking down to the customer. I’m not a genius but not stupid. Took my Rogue in because both headlights were fogging up with the left streaming with condensation. Explains the car had been parked in the garage for several weeks, it has not rained and the weather is warm. Asking what is going on. The service representative said I had cracked lens and needed to be replace. This is not a cheap at $650 for one. The next day I had a oil change schedule with my usual mechanic and asked them about the problem. He said there were no cracks. Gave me a print out on the problem that Nissan had with headlight seal failing related to the heat produced by the LED bulb. Took the paper back to the dealership and they were still blaming me. Stating I had damaged the headlight. Asked if had driven it though a car wash. And denying Nissan had a problem with the headlight. They were not willing compromise.

I had one small business interaction with them months ago - Ihatepowervw

I had one small business interaction with them months ago and since then I get calls, emails, texts. I hate them and would never go back. I don't even own a VW any more. Maybe I'll start calling them every day just to say "hi."