561 Oregon SRT Service Centers

I took my 2002 Ram 2500 for diagnosis and repair of what... - ThisIsNotOver

I took my 2002 Ram 2500 for diagnosis and repair of what seemed to be a transmission malfunction. Timberline swapped my transmission out for a rebuilt replacement at a cost to me of $3912. As I drove away from the dealership, I discovered the truck performed exactly as before the repair. NO difference whatsoever. They admitted that they did not perform any diagnosis, and did not road test the truck after the transmission replacement to verify that it was performing properly. Rather, they simply replaced the transmission. Timberline refused to reinstall the old transmission, which obviously was in good condition. I then took the truck to Wilsonville Dodge for diagnosis and repair. In less than 30 minutes Wilsonville Dodge identified a defective sensor, and completed the repair in less than four hours from the time I delivered the truck for diagnosis. The cost was $365 for repair and diagnosis. Timberline refused to offer any corrective action, and now refuses to return my calls. I have filed a complaint with the Attorney General office, and I intend to file a small claims suit against Timberline Dodge.? I recommend to anyone who might consider doing business with Timberline Dodge; Do Not Do Business With Timberline Dodge.

I never thought buying an Audi RS would be so easy. I... - fussell1484

I never thought buying an Audi RS would be so easy. I pretty much bought the car over the phone with a professional (Ian). I currently live between Bend and K-Falls and finalized the deal out of town. Ian answered all my questions with clear responses that were informative. I never got the vibe that I was dealing with a cheesy salesman, super pro,sold me my RS on his day off, follow up calls and answered new questions. 5. Star

**BUYER BEWARE OF AUTO LINK!!** We had an accepted... - Lucky Nguyener

**BUYER BEWARE OF AUTO LINK!!** We had an accepted offer on one at a local dealership, AUTOLINK. They are located in Gresham on Stark, South of Fairview. We put a deposit down with no expiration date. Both parties mutually agreed to come up with funds within a reasonable amount of time. While they were waiting for our funds to transfer they decided to sell it to someone else without even asking or telling us!! Actually the car salesman sent a Text message to my partners’ cell phone saying "DO NOT GET THE LOAN." Mind you this is a very small loan which Autolink was aware that we didn't need in order to purchase the car. We simply just preferred to take out this loan to keep extra in savings. Do not work with the salesman named Brad!! Please. You will save yourself a large headache! I have never met a man who could lie as well as he did. He should have said "I don’t know, let me speak to my boss." But he seemed to have a good and false answer for everything! The owner of the dealership seems to be dishonest, even though we didn't work with him personally. We could hear him talking very negatively about us in his "office." We should have known the first day when he walked by us and made a very rude comment regarding us like we weren’t even there. This dealership, Autolink, or Brad will tell you they have the carfax report on all of their vehicles to suck you into the office but they don't run any on their vehicles. He either doesn't know what he is doing at all or will tell you anything you want to hear just so he can get you to put a deposit down. Promises, contracts, and deposits were made. We were getting a very small loan for the car. They offered us a loan with 31% APR. After confronting Autolink (in Gresham) they used the excuse that since they offered us this (absolutely ridiculous) loan and we opted to go to USBANK (where we bank) that someone else could to buy the car. Again, never once was ever stated in any conversation or contract. This is kind of where morals and wanting to do everything you can earn business. They (well... their nice salesperson) have agreed to find us the exact other car for the same price we agreed to. I am not certain at all that they will even call us after this, even though they have agreed to make this up to us. We were very nice to them under the circumstances but felt it was important for other consumers to beware before considering a vehicle from this dealership. FYI: Autolink also calls people in the newspaper and on craigslist asking to sell your car for you. They also sell cars that are Repos. So beware their prices are MUCH higher here! I found out afterward that the car I was going to buy was a repo. Brad told us the owner of the car and his wife were very nice people and they have to sell their car due to financial problems. ANOTHER LIE! (They had the file with the owner’s number on the desk and I called it after they told us they were backing out of our contract. It was the bank that repossessed the car’s phone number...) without this information in the beginning means that the manufactures warranty is void. We would not have known this until I made that phone call. Since the car was never serviced or had an oil change at the dealership. Lies all around... Honesty, values, and morals are important to us. Unfortunately we saw very little of that. To sum this up.... Please do your own research and take a moment to think before you look to purchase a car from this dealership, (Autolink in Gresham)! I don't want anyone to go through what we had to this week!!! It was a horrible experience. I will update you on if they actually call about finding another car to sell us under the terms both parties had previously agreed to.

Stay away from this dealership if you value your time and - jwsirmons

Stay away from this dealership if you value your time and money. There is a bunch of con artists and liars that work here. They will smile at you and lie to you at the same time. I will be contacting an attorney and taking legal action against this dealership. I bought a 2024 GMC Denali paid $80,000 for a truck. The cameras have not worked on the truck correctly. Which means I can’t use all the features of the truck. I paid $10,000 extra just for the super cruise. I can’t even use that feature. You will be hearing from me again! I’m taking it to another dealership to get it fixed correctly. Stay away from these people!

Mike Preums is a great when it comes to parts for older... - Cheyennecranston

Mike Preums is a great when it comes to parts for older coaches. We have a 1998 BC. Always Got me what I needed. Thank you Mike.

Worst Service Ever - Russell

After Infiniti returning the part they ordered, they Reordered it to fix my (brand new 2015) mirror and having to drive up from the beach and make arrangements with loaner - I picked the car up and it was NOT fixed. HOw can you miss a missing part on the rear view mirror when that is what it went in for??? I have left messages and they said they would come to me......I told them where and haven't heard a word. its been a day. This is not the customer service I would expect and next time I buy a $$80,000 plus car I will find someone that values me as a customer. I would NOT recommend this dealership.

Excellent, efficient and friendly experience turning in our - Lease returner

We loved driving the Leaf but have decided to downsize to one car. Jonathan was new to leasing when we got the car. Today he completed the process when we returned the car. Jonathan was pleasant and got the paperwork done in record time. If we decide one car is not enough we will come back to Carr Nissan and hope then to work with Jonathan again. He defies all the bad stereotypes of car salesmen. Thank you for making this somewhat sad occasion pleasant.

Awesome Service - Jerry

Went in for an maintenance on my car they were super fast (about an hour) and it was cheaper than expected. Travis was very helpful in answering any of my questions about the safety of my car. They are so friendly there I'll definitely be coming back.

Quick Service - rickgiles

We had a thumping noise on our X-1 coming from from the front passenger side, since we live 200 miles away and only get to Bend every other month or so, called on the way south and they were able to get us right in and solve the problem. I was so impressed at their quick service we had been thinking of a new 328d wagon, and decided to buy it from Kendall this is the second car we have bought here, even though there are several other dealers closer to us, we prefer to go to BMW of Bend not only for service but also to purchase our vehicles from. A big shout out to our service manager Andrew S. and our sale person Jacob W. Great people Great Service.

Great service department. - John S

Great service department. Doug Green, the service writer did an excellent job on getting my truck repaired in a thoughal and timely manner. And they are reasonably priced compared to other shops. I highly recommend them.

My experience was excellent!! Tommy was efficient, kind,... - nailahroache

My experience was excellent!! Tommy was efficient, kind, knowledgeable, and I didn’t feel pressured. I would definitely recommend my friends and family to buy a car at Buick GMC of Beaverton

Stranded from Texas - Satisfied traveler

We pulled into Burns Oregon on 7/2/2015. Our water pump was out on our diesel truck. We were in a time crunch to get to Texas by the fifth. We drove to Burns Ford at 7:30 am. The owner of the dealership assured us he could take care of it. The mechanic arrived at 8:00 and promptly assessed our situation. They got to work immediately and we pulled out of the dealership by noon. This was a scary situation considering we were on the eve of the Fourth of July. We could not have asked for any better service. If I lived closer I would purchase my next vehicle from them. Thanks for saving our lives Burns Ford of Oregon.

Awesome service - Lauren2

My service time was quick and efficient. The employees offered me a ride anywhere, snacks, and drinks while I waiting. They were very accommodating. I will return for future work on my car.