269 Pennsylvania Ford Service Centers

Many of my friends have dealt with Phil Godfrey for many... - Beatrice

Many of my friends have dealt with Phil Godfrey for many years and have always given them a good solid recommendation. I totaled my Chevrolet last year and decided to try dealing with Phil Godfrey and have been very happy with them. They are professional and very knowledgeable without being at all pushy. They treat the customer with great compassion and make them feel like a family member. I will recommend this dealership to my friends and family. I feel they are honest and have integrity.

Fantastic experience! - sarahspringtime

Ryan was incredibly helpful and very personable! He did not stop until I got what I needed. Buying a new car can be a bit of a headache, but he made it an enjoyable experience. He is fantastic at what he does and you know he enjoys it, too! I am thrilled with my purchase and I would absolutely recommend.

First of all every time I go to get an oil change or... - Josephine cruz

First of all every time I go to get an oil change or inspection there’s always grease on my interior and door. I just went to a 30,000 mile check up and an oil change grease on my door they didn’t change the sticker telling me when my next oil change is. How do I know that I got an oil change. They said I needed new tires so I got them they scratched all my rims. I called them they said that they were already scratched I said no way I take good care of my car I park a mile away when I go shopping. I sent pictures they said that they were going to talk to the manager chuck this was Friday July 3rd today is Tuesday July 6th still haven’t heard from them! This is how they take care of there customers! The service sucks there service people are very negligent. I don’t trust them! And I don’t want to take my car there anymore. My car looks old because of the negligent of service!

They are accommodating and listen to my concerns. - Kathi

They are accommodating and listen to my concerns. Always courteous, friendly, and prompt with service.

I had my vehicle in for service not to long ago. I had... - legit4life

I had my vehicle in for service not to long ago. I had two subwoofers, an amp, and a radio installed in my vehicle. I wasn't to sure about going to a dealership for this installation cause they can be real pricey. But i was surprise at the price off the whole installation. Very affordable and i love my sound system. I recomend all my friend and family to go visit this dealer. I would have given them all 5 but theres always room for improvement. I have an appointment to get an alarm installed and can't wait to see it work.

Non existent service, I believe they damaged my car when - No,nope,neveragain

Non existent service, I believe they damaged my car when repairing it. Then tried to charge me for their error! Stay away!

Overall Service department needs some customer appreciation - jason.jaskey

I've tried to give this dealership many chances. But I won't be going back there anymore. I've had my F150 there numerous times to fix a known door latch problem that has a TSB out on it, but when its cold the problem still happens despite multiple attempts at fixing it. I sent in feedback through their website saying the problem still exists. Today I get a call from the dealership, saying they were eyeing my truck up when it was in for service and wanted to know if I would bring it in for an offer. The only reason I answered the phone was because I thought they were reaching out to me to correct my issue based on my feedback. Instead, it was a solicitation call! I was asked if I wanted to be transferred to the service department and I said sure. After 10 minutes of being on hold, I hung up. They play these games here at this dealership, and I'm done with them. I've never seen this behavior at any other dealership, and I've worked with many.

I have used this dealership for over ten years and last 2... - Doddik123

I have used this dealership for over ten years and last 2 new vehicle purchases and always give a five star rating for sales. But this time I give service dept a minus. I came out with non working vehicle. First they tried to charge me full price for the warranty issue I took it for. I also needed my remote start reprogrammed after changing key fob battery. Instead they charged me 100 dollars diagnostic fee and wanted another 300 for battery cable and connector plus me to purchase a new battery. My husband is a mechanic and I only take to service dept when it is a warranty issue or needing a program that only Ford has. My husband had it on scanner twice this past 2 weeks before taking it in and the only thing needed was the evape purge value under warranty. I figured I would have it programmed so my remote start would work again since it stopped last winter after I got a new battery in key fob. But somehow their scanner shows a problem. So they tell me the remote start problem is the battery cable and connector being corroded and breaking and I need a new battery. Two months ago I bought a new platinum 5 year warranty battery and my husband cleaned the cables and had no broken connector and I have had no problems with my battery or vehicle starting. So somehow I went in with running vehicle and now needed to jump start it to get it out of there. They somehow managed to short out and ruin my battery. They wanted 300 to replace my cable and connector and and said I needed new battery. I guess if I were not a wife of a mechanic I would of had no choice but to pay another 500 dollars or more to drive off the lot. And now I have to hope when they shorted my battery out that they also didn’t ruin my alternator. So now i have to jump start it to get it to my garage, spend about 50 bucks to replace my battery cable and connector and have the battery replaced, then pray they didn’t damage anything else. I guess I will just enjoy my vehicle without my remote start and cut my loses before it costs me more. oh and also after questioning my bill and seeing they never applied my coupon off the cashier walked into the service area unknowing my husband was standing there and stated she needed a drink after dealing with me. I guess she only likes people that pay their bill and don’t question it when they are leaving with a broken down vehicle. Never been this disappointed in this dealership until now. I am the one that needs the drink. Only positive was my sales adviser was very nice and stated to call him if remote start still did not work.

Excellent, prompt and respectful service! Thank you.... - MazdaCX5

Excellent, prompt and respectful service! Thank you. Same day service, with no upsell, informative and a timely completion of the work.

I own animals with more courtesy then these people. - Unsatisfied consumer

I will never buy another vehicle from this place again. I wish I would have knew that no one has anything good to say about this dealer ship before I bought my car. The way the service guy talked to me was completely unacceptable. I own a taurus and have never had an issue fixed right the first time. I go there to pick up my car that was supposed to get a water pump and left once only to return after 2 miles to find out I had 2 coils " go bad" then I left again only to return after a few miles for it throwing another code to be put back in a rental for them to call me in the next day to tell me my cat. Converter is bad and that's not considered a warranty item. I got there to get a water pump fixed and leave having to spend $1000 on a cat. Converter. To add insult to injury when I picked up my car they had left gum wrappers on the floor and a pop bottle in my cup holder. Please learn from my mistake and go else where you will save yourself alot of money!