2,584 Pennsylvania SRT Service Centers

I brought my 2003 Saab convertible to Carters Saab... - andst5001

I brought my 2003 Saab convertible to Carters Saab Service for some repairs. Quality of repairs and service were better than the dealership. They were more personable and up front with what my car needed. I finally found a great Saab mechanic! I highly reccommend Carters Saab Service in Phoenixville, Pa. Thanks Tom and David for a job well done!

Very trustworthy service department. They will make sure... - nas179

Very trustworthy service department. They will make sure things are done right at any cost. Josh and Randy stayed over an hour late to make sure I was able to get home with my car. They have always been honest and open with me, and make the hour drive for a simple oil change worthwhile for me. I would recommend the service any day over any other dealer I have been to. Trustworthy service is hard to find anymore, these guys will make it worth your time! Thanks guys!

I have taken my car here for years, I have been - Ginger1lily2

I have taken my car here for years, I have been completely satisfied with service.

Made an appointment to have my brakes fixed under - ronreyer40

Made an appointment to have my brakes fixed under warranty two weeks ago. Drove 30 miles today only to have them tell me that they can't fix them because Ford won't authorize.it. First of all Brian didn't have the courtesy to call and tell me that before I made the trip for nothing. Secondly my truck is a 2021 with 6500 miles on it. I have purchased 6 brand new ford's from them over the years. How do you think they will treat a new customer? You can do better, much better!

Bait and switch/false advertising. - me

Bait and switch/false advertising. Dealer sends me coupons but does not honor them despite the email stating "For your vehicle (and my vin number indicated there)." This is going on for 4 years now and not once have they honored their coupons. I am done with the lies. I will seek another dealer that is honest and does not play that bait and switch/false advertising game with the consumer. Diagnosis information in regard to tires and brakes stated that my front brakes and front tires have less wear than my rear brakes and rear tires. Everyone knows that the front tires and brakes always wear faster than the rears. Incompetent service people. The paperwork also stated the oil type used and that was wrong oil for my vehicle. Stay away from this dealer if you want good competent service.

Service department is not honest!! - Mazda

Service department is not honest, they said a repair was complete and it was not. Be very careful and review all work at this dealership.

Easy to schedule appointment online. - Chevy guy

Easy to schedule appointment online. Service required was completed in a timely manner. No issues with dealership

Cadillac Escalade repair - TRC

Apple’s service department is top of the line. They did a phenomenal job with the repair on my Escalade. I highly recommend there service department!

Kevin was very helpful in scheduling my vechile in a... - BIGBOBSMITH

Kevin was very helpful in scheduling my vechile in a timely manner. Also, all of my repairs were done in one day. That means alot too me as I use my vechile all the time in my every live. He also keep me inform on what was happening through out the day. Thank You. Bob Smith

Great Service - charles beecher

The service department here bailed me out of a potential disaster on a road trip. My Promaster Diesel threw a code which would have shut me down. The service manager took me in on a Friday afternoon, diagnosed the problem and fixed it with a flash download. Nothing but high praise for the service department, their skill and knowledge and great service to a non-customer away from home. Based on my experience there, I would not hesitate to recommend them to anyone. Exceptional service.

I walked in for an oil change and tire rotation. - M.hess73

I walked in for an oil change and tire rotation. No problem, they took me right away. Service was finished with my maintenance in 45 minutes. I will return for all my vehicle maintenance.

Always great to deal with. - ST Lover

Always great to deal with. Great service and sales team! Thank you as always. Highly recommend.