2,575 Pennsylvania Toyota/1000 Service Centers

what a joke - unhappy

what i can tell you about this dealer and coming from some one who has never wrote a reveiw before they are full of sh.. we bought our 2013 santea fe there with 21000 miles on ( buy the way still has manufactor warr and we bought ext warr ) two and a half years later with 40000 miles on it they say the motor blew and too bad about your luck see you later we'll not going to fix it and call the BBB if you want and a bunch of other bull shi. so if you have a warr your better get all there bullshi. facts

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.

Recently had an inspection and service done on my Audi... - mmcdermott

Recently had an inspection and service done on my Audi from 2015. Well above any expectations I had. Congrats. Lancaster Crew M. McDermott

Routine service and recall work - Ken M.

I was able to schedule an appointment at my convenience. They provided a free loaner car, and my car was washed and ready-to-go when promised. Matt was on top of things from start to finish, so everything went well.

Very friendly staff makes very great experience. Covid... - NMYHR1

Very friendly staff makes very great experience. Covid restrictions make coffee availability impossible in the lounge, as others have complained about. Not a big deal for me. I'll still recommend the waiting area.

Inspection/Oil Change - Carolyn Vogt

Everyone was very friendly and helpful and the inspection results were very honest and straight-forward. I would recommend to anyone looking to have their car serviced!