2,584 Pennsylvania Toyota/1000 Service Centers

I had purchased a 2015 Lincoln in Sharon while in a bind... - FRANKVANDERSLICE

I had purchased a 2015 Lincoln in Sharon while in a bind for another vehicle. The one I purchased ended up with Transmission problem. Of course the place that I bought it did not work on Lincolns. I ended up with towing bills for two places and I was told right up front from John Hoover that it would probably be at least 3 or 4 weeks. I okayed the repair and with all the COVID restrictions I knew it would be more than 3 or 4 weeks. I did not call them because I really felt that they were giving me good service. John did call me to tell me that I was the next one in line and I thanked him and I told him that GOOD things were worth waiting. I was informed in about a week that my vehicle was ready for pickup. They had to put in a NEW complete Transmission and that it was under Warranty. They checked the Battery and I told them to replace it. When I arrived to get my vehicle I was immediately welcomed by the receptionist and John and another person. I had to wait for about 30 minutes for the replacement of the battery and the waiting room was very clean and comfortable. I have seen some very crude waiting rooms and heir Tv's were not working. I have a 2011 Ford Ranger with about 58,000 miles long bed and I will be replacing it in a year or two and you can bet it will be from McCandless FORD in Mercer, Pa. THANK YOU TO BONNIE, JOE AND JOHN Frank Vanderslice USMC RETIRED M/SGT and YES they all thanked me for my service.

They called the police on me for 'stealing a rental' - NoThanks

They called the police on me for 'stealing a rental' while I was in the hospital. Blaise Mazda sold me a car with one fob thst only works part time. It finally died, and I was referred to Blaise GMC. They ordered me a key, but would not come to me to program the fob, or tow the car. They were kind enough to give me a rental, as I was having a major surgery. I get out of the hospital to a message saying they reported it stolen. They said they'd send a tow truck to my house to get my car, and I can return the rental. No, no. They sent a driver to pick up the rental. The drivers were kind, and agreed that my decision was ridiculous. He called someone at the dealership, and they called the POLICE. They told the police there was no rental agreement and that I was 'racking up tickets' which the cop immediately shot down, as i had a copy of the rental agreement, hospital discharge paperwork, and he ran my information prior to coming. To make matters even crazier, they vehicle upgrade manager, Larry, called the animal shelter I work and and said that someone 'dumped a domestic rabbit in his yard' and that it needed to be rescued. I have never in my life experienced something this insanely unprofessional. So now I'm out almost 1000 for new fobs.

Butley - Butley

I , as always, was very pleased with the service I get at Blaise. I might add that, Cliff is top notch and always is there to make your experience a pleasant one..Thank you for being so helpful.

Use this dealer for service and prepare to lose your... - daka162

Use this dealer for service and prepare to lose your money and sanity. The service manager and his fellow idiots can't read or follow simple instructions. They overcharged me (almost $1000) and when caught, stated they couldn't refund my money... said Subaru will. We called Subaru and they could not believe Cole and Burd would say this... they called the service moron and we got refunded the next day. This was three years ago and they still owe us part of the refund. Oh, by the way, just had to replace the $600 bearing they said they replaced... thanks for the honesty Terry... may you rot in xxxx.

I bought my Chevy from another Blaise A dealer. - Newcar57

I bought my Chevy from another Blaise A dealer...they lied to me and the selinsgrove Blaise cleaned up the mess with care and respect for my needs. I HIGHLY RECOMMEND BLAISE ALEXANDER CHEVY DEALER , IN SELINSGROVE Pa.

Good service - DenDen

Service was quick---personnel at service desk are always friendly. Have always been treated with respect and concern for my car needs. I highly recommend Blaise alexander as a dealer and service department.

Worst service dept I've ever seen. Took van in on Monday... - tatical308

Worst service dept I've ever seen. Took van in on Monday for a one day repairs. No call Monday, called Tuesday morning, was told everything fixed but TPS they ordered was wrong one. Asked about the front end alignment and was told no they did not do that yet but van would be done Tuesday. No call Tuesday afternoon. Called Wed, told that now the blower motor that was fixed monday is now not fixed and they have to replace a switch. No call back Wed. Called thursday and they closed service due to weather again no call with status. Called Friday morning, Will van be done today? Yes they say, when can I pick it up? Their reply, I'll check and call you back, again no return call. Sitting here losing a weeks pay waiting for my work van. They will never see another van from my company.

Service with no problems makes it a good day, car ready... - tom71147

Service with no problems makes it a good day, car ready on time. Tito was very professional to work with and set up my next appointment

Totally awesome - Pattycake

I guess this dealership and number 10. Awesome service great manager. Wade Biddle is awesome. Todd Klein and sales is so very personable and an asset to the company. The service department was awesome the day I was there to get my tires rotated and the oil changed excellent service

Stopped in to get a replacement bulb for a burned out... - CarolABrooks

Stopped in to get a replacement bulb for a burned out front headlamp in my daughters Hyundai that she purchased a year or so ago from Blaize Alexander. I had called around 4:45pm to inquire as to whether the correct bulb was in stock as I had already stopped at 2 car parts stores earlier that day- The person I spoke to , Josh Gilmore said that even though the department was closing at 5pm I should come ahead and stop in that they would still be there until 5:30. I stopped by and purchased the bulb and asked if they had any idea if it was difficult to install- Josh and the other employee(?) said they would help me to install it but actually they just installed it for me. My daughter was headed out of town and it really made me feel appreciative that someone would take the extra step to help a customer out. I have consistently noticed this really good service every time we have stopped at that dealership. Bill Reilly waiting on us when we began searching for a used car and he was also very helpful, friendly and knowledgeable.

My husband recently took his car for service. Would never... - Mickey

My husband recently took his car for service. Would never recommend taking your vehicle there. Windshield wipers were never checked and broke the next day. Hood was never closed and nearly blew off while we were driving. Overcharged and under serviced.