2,586 Pennsylvania Toyota/1000 Service Centers

called for state inspection. - Korey

called for state inspection. because of their staffing issues they booking 50 days out. unnacceptable.

Great service experience! - linthavongsa4

Great service experience! They personally communicate with you and are very informative throughout the service.

Repaired my Jeep when other dealers couldn't - FuriousCustomer

We had an oil leak in our Jeep for at least two months. We took it to Brenner first, (4 times, one time the jeep actually stayed there for 11 days). The best they could come up with was residual oil from an oil change. We decided to get a second opinion so we brought it to Hondru. Doug was in constant communication with me the whole time my Jeep was in for service. They identified the where the issue was coming from within a few hours, ordered the part and successfully repaired it. While the Jeep was in for service, they performed all recommend updates and several recalls without being asked to. He personally test drove the vehicle to set my mind at ease. The service and skill level of their mechanics was a saving grace to the jeep brand for my wife and I. If this problem wasn't going to be fixed, we were going to cut our losses and get a subaru.

Best Body shop in Town - Faith

My 2017 Pacifica was hit from behind and had almost $5000 of damage. Victor and his team made it look good as new. They communicated progress throughout and had me back in my van as soon as possible. Thank you for the great service!

Car buying experience was decent. - nismopf

Car buying experience was decent. Can’t take that from them. But that’s the only good thing about them. I bought a 2020 ford explorer that showed no symptoms of issues during test drive. Next day it started surging, slipping, bucking. Took it back there to have it looked at and they had it for almost a week and told me to drive it because they “think” they fixed the issue. Brought back a couple days later as issue was not fixed. Told me that the rear differential was bad but it would take about 3 weeks to get the part. Wrong part came in, ordered another one, put that in and problem still existed. Took it back there a third time for same issue, I was told the transfer case had an issue and it would need replacement. 2 weeks again not having my vehicle, change of management covering service department had no idea why my car was there because previous service manager hadn’t relayed the concerns and correction course. After back and forth fighting with them someone who claimed to be in charge of the store got answers for me. But from 3 different people came 3 different answers. And also the “techs” that worked on my vehicle had no recollection of spindly anything to my vehicle. Called them to let them know the vehicle was still having issues and I needed an answer same day as to whether they were going to honor their failed repairs and correct it. A few days later no response. This dealership is definitely subpar at best as far as service goes. Definitely thumbs down and would not recommend it to anyone. Btw, my vehicle now needs a transmission because they were trying to “bandaid” the issue.

I had them paint my 1973 Jaguar. They charged me twice... - rrodgers8

I had them paint my 1973 Jaguar. They charged me twice the amount they originally quoted. They told me the job would take 6-8 weeks to complete and it actually took 6 months.

We purchased a used VW Passat through them as well and it... - ConradnTric

We purchased a used VW Passat through them as well and it has been the best vehicle we have ever purchased. In the times we had a small issue with it over the years they have resolved it very proffesionally, timely, and cost efficiantly! They also have a rental car system that allows you to drive a very nice car when your car is being serviced. Their staff is very knowledgeable and is able answer any questions we have. I would recommend them to anyone whether you are buying a used or new car or simply need a good honest place to get your car serviced. They definately get a 5 star rating from me!

Service shop has improved significantly with focus on - Cruiser

Service shop has improved significantly with focus on customers. For more than 25 years I have given sales staff positive reviews and not so favorable reviews for the service department. It is good to see this improvement.

Service was welcoming, attentive, and quick. Inspection,... - kristino1980

Service was welcoming, attentive, and quick. Inspection, emissions, and oil change started as it was scheduled and was done in a expected amount of time.

Customer care from Service's, Vicki King, was fantastic - Appreciative Customer

Customer care from Service's, Vicki King, was fantastic and reflects dealership's excellent management.