2,575 Pennsylvania Toyota/1000 Service Centers

Scheduled car for service on a squeaky ball joint. A job... - mourilhe

Scheduled car for service on a squeaky ball joint. A job that should take three hours took three days. They tell me to drop it off in the morning, and if there are any problems with their diagnosis (if it might be more than just the ball joint) or if they don't have the parts they will call me and let me know. I have to call them (twice) in the afternoon (knowing their shuttle service is off at 4pm) to get a song and dance that they heard a squeak but the technician needs more time, they will call me back - may take 5 mins may take more (i.e. they sat on the car all day and just got around to looking at it). Called me at 6 - will need another day - can they hold it? Next day at noon I get the call, Yes, it's the ball joint, but they don't have the part and need to order it, will take another day - can they hold it? Finally on the third day, at 4PM, I get the call that they are almost done fixing it. At 6PM it's now done and washed. Now, a FORD DEALERSHIP that isn't stocking BALL JOINTS? If you know anything about Fords/Lincolns, that's just an impossibility (especially given the size of Reedmans). This was an extended warranty repair and I felt like I was definitely shuffled to the bottom of the deck. Even the car wash sucked. I'm going to wash it again myself tomorrow. I would DEFINITELY NOT recommend Reedman Toll to anyone.

Nice good service kept in touch - Steveo123

Would like to thank Steve Clarke on my daughter's 2016 versa ABS light was on unable to clear the code. Turns out there was a bad wire repairs were made under warranty thank Steve and reedman toll Nissan Drexel hill.

I cannot say enough praises for the service I rec'd from - johann2754

I cannot say enough praises for the service I rec'd from Subaru dept. I especially want to single out Robbie who took care of me. He was patient, listened to my issue and did not give up or right me off when I had to come back when the problem persisted. It finally was resolved after several years and several prior visits dealing with a parasitic drain with the battery. I credit Robbie with getting this done. Excellent customer service!

Liars - Owen

Was told they had a part and drove 20 miles out of my way to get it (Twice)! They said they would call when it came in, which was three weeks ago! I will not deal with them or recommend them to anyone!

Mandy is a great customer service support. - debramartelli

Mandy is a great customer service support. Courteous. Helpful. Got the job done. Will go through her again.

Awesome! - rmdj981

Best service I've seen in a long time, made me feel at home, friendly, and very professional. Service all top notch. Thank You Much.