2,584 Pennsylvania Toyota/1000 Service Centers

As always, LeeAnn Green was wonderfully patient and... - eridley

As always, LeeAnn Green was wonderfully patient and professional with my many worries about my 2000 Saturn wagon. She listened to all my concerns about various issues with my car. I mainly came in to have the hood latch cable replaced, but I also had other questions about various noises and other possible problems with my old car. She and the mechanic listened carefully to me and did not make me feel foolish for asking so many questions, even about the most minor issues. They also wisely spotted that my front tires were very worn out, so I had new ones installed. I am very pleased with the efficient customer and technical service that Saturn of the Valley offers. I feel secure that I can always go back there with further repair concerns and that Leeann will take all of these concerns seriously. The customer service at Saturn of the Valley is excellent; it is definitely the best auto repair facility I have ever been to. This is largely due to LeeAnn's warm, knowledgeable and efficient professional manner. I highly recommend Saturn of the Valley and Lee Ann Green to anyone needing repair work on their vehible.

I had my vehicle in for service not to long ago. I had... - legit4life

I had my vehicle in for service not to long ago. I had two subwoofers, an amp, and a radio installed in my vehicle. I wasn't to sure about going to a dealership for this installation cause they can be real pricey. But i was surprise at the price off the whole installation. Very affordable and i love my sound system. I recomend all my friend and family to go visit this dealer. I would have given them all 5 but theres always room for improvement. I have an appointment to get an alarm installed and can't wait to see it work.

Better late than never! - Jim N.

My apologies to all for this late review. While traveling from our home state of Wyoming by RV and towing our Jeep Wrangler through Ohio/Pennsylvania on 09/18/2019, we experienced a serious problem with our Jeep suspension. It was after hours and we took the Jeep to the nearest dealer, Scheidemantle Motors. Returning the next morning (09/19), Service Advisor Reese Summersgill was extremely helpful and sympathetic to our plight. She immediately had the Jeep evaluated and after we were briefed on and shown the problem, they ordered parts and had it repaired while we continued our journey with the plan of picking the Jeep up upon our return trip five days later. The Jeep was repaired to our complete satisfaction, and when we returned home to WY, our local Jeep dealer and Firestone business commented on the appropriateness and correct repairs. I can't say enough great things about Scheidemantle Motors! Excellent customer service, quality of repair work, fair pricing, and all staff were very honest and forthcoming. Our best to Reese!

13 years of service at Volvo service center nurtured my - Saline

13 years of service at Volvo service center nurtured my car to 222,222 miles quite close to 2/2/2022. 5 service members helped me thru my grief. Stellar workmanship.

Tried calling to speak with service department…no one - lhlavinka14

Tried calling to speak with service department…no one EVER answers the phone. And when I left a message, no one EVER called me back. Horrible customer service. Only reason they get one star is because the woman who answered the phone and transferred me to service dept was nice.

Bought my Mazda 6 here in 2012. - jrlaplant

Bought my Mazda 6 here in 2012. Salesman was no preasure and service dept is very good.

I have no idea how to rate Scott Cadillac Chevrolet since... - Jill5K

I have no idea how to rate Scott Cadillac Chevrolet since we purchased our Volvo from Scott Volvo. That being said, I have nothing but good things to write about Ted, the Service Consultant, at Scott Volvo - he is an excellent representative of the dealership. Todd M was very helpful and professional in arranging for our leased XC40 to be purchased, and Scott in finance was also very helpful and efficient. The only complaint that I have is that we had our service appointment at 1:00 p.m. and didn't get out of there until almost 3:30 p.m. - this, to me, is not acceptable. We assumed that once we got the paperwork done to switch over from lease to purchase, that the inspection/1-year maintenance service would have been completed. Sadly, it was not. This also happened last year when we took the XC40 in for inspection/yearly maintenance - we waited for over 2 hours. We are from the Reading area and the reason we go to Scott Volvo is, really, because of Ted and his staff. But waiting as long as we did this time as well as last year, was not a great experience.