2,576 Pennsylvania Toyota/1000 Service Centers

Awesome sales and service! - Blee jr

Awesome sales and service!! The only place I shop for vehicles. Staff are always friendly and helpful.

I've had two Santa Fe's and the last one was bought new - Rubens

I've had two Santa Fe's and the last one was bought new in 2020 sel. It ran great until I reached 98000 and an oil consumption problem occurred. I was filling up 3-4 quarts every 1000 miles. As a result for 3 months the car has in and out of the dealership and the only thing that they did was clean the engine and send me off. The tech's even admitted that the Santa Fe's have had an engine problem - bad design. But Hyundai said that if you clean the engine all he problems are gone. The oil consumption did go up but it will be only temporary. Now the warranty has expired. I would not buy a hyundai ever again. They do not stand behind their product and Sunbury Motors all they did was send me to hyundai. They do like to sell but do not stand behind their cars. Very frustrated. If you are thinking of buying a car from Sunbury Motors...I wouldn't do it. This is the first negative review I've ever written and I feel bad...but I don't want people to get taken.

My 2014 Ram 1500 had 250,000 miles on it and needed a cam - mikenana

My 2014 Ram 1500 had 250,000 miles on it and needed a cam and lifters. Aaron guided me through the quote and replaced my motor with a minimum of disruption in my schedule. I was given a great loaner that fit my needs. I received my truck a day earlier than promised. Aaron was honest and eager to please in all aspects of the service project. Susquehanna has earned my respect and business moving forward.

Brought my Acura in for service on 2 separate occasions... - MrsG070205

Brought my Acura in for service on 2 separate occasions for 2 different issues. Everything was explained in detail. The staff was very friendly and courteous

Check Engine Light - Jerry942

was able to get a quick appointment, they kept me posted on progress and costs. waiting room was very comfortable and everyone was very friendly

Icame into the dealership to purchase rear wiper for my... - Bobbidabe

Icame into the dealership to purchase rear wiper for my SX4 only to find both the service and parts departments closed on Saturday. I have been in customer service my entire career and this was most unsatisfactory to me. I pursued the matter further by entering the sales department and Mr. Hover greeted me. I told him I wanted to lodge a complaint about both the service and parts department being closed and they should be open at the minimum 1/2 day. When I explained my circumstance and that I had the same problem with the previous dealer, Faulkner about trying to obtain a rear windshield wiper, Scott took the added step and said he would try to locate the part I needed and sell it to me if located. Scott could have very easily apologized and said the parts department is closed and would reopen on Monday. He did in fact locatge the necessary part and after paying for it, I asked for his name or card so I could see he was recognized for his "over and about" customer service. I plan on sending a personal letter to the owner of Sutliff, Mr. Greg Sutliff so he can personally give Scott the recognition he deserves. It was because of Scott, a potentially bad first impression was difused and a satisfied customer was taken care of. Robert Bowman Proud Owner of 2007 Suzuki SX4.

Nice Truck, Sylvester Chevrolet not so much! - Gary

Complained about radio display screen going blank several times while truck was still under warranty. Service department could not find anything wrong because it was working when at the dealers. Last time I went in for service I told them screen was still going blank. Somehow by Voodoo magic they knew what was wrong and it would cost $389.17 and sorry its out of warranty. Contacted G.M. and they made a deal with Sylvester to cut my price in half. There warrant is worthless.

I bought a truck here and a lifetime power train - Doreydscott

I bought a truck here and a lifetime power train warranty. When I needed the warranty work done, the dealership refused to honor my warranty because the old ownership was the one who sold me the truck. They also refuse to honor the lifetime free oil changes I was promised, as well. I would have purchased my truck elsewhere if I had known they would refuse to honor their warranty that I purchased. Do not trust this dealership! When you buy a business, you should buy ALL of the business, not just the parts that benefit the new owner. Very poor customer service. They didn’t even offer to schedule an appointment for my truck. I’m very disappointed.

Always a good experience. - OEH

The professionalism and dependability of this dealership is the reason we have been a customer for years. I rely heavily on their experience and knowledge to purchase and maintain our vehicles. They have never failed to exceed our expectations.