1,610 Pennsylvania Used Car Service Centers

I love going there always helpful and the ladies are - Summersjermaine

I love going there always helpful and the ladies are amazing and helpful and Patrick too lol I hope things don't change with the new owners because they a great team there

Rich and Chris were wonderful to speak to. - Capersaud116

Rich and Chris were wonderful to speak to. I was very anxious about my vehicle and they put me at ease. They explained everything to me and was able to fix the problem in less than an hour. Will be going back in the future.

They missed some details on the inspection of the - jsherbine

They missed some details on the inspection of the vehicle. I.e. rear wiper blade.Also tire pressure.

I hope we can get a clarification or credit for a - David Rose

I hope we can get a clarification or credit for a complimentary oil change and tire rotation from the Fred Bean Honda dealership regarding a $513.98 charge for a $5.50 wheel stud replacement. Including an offensive charge of $44.98 listed as “customer pay environment/supplies for repair order”. My local mechanic told me the repair should be around 1-1/2 hours so maybe $150-$175. At Beans Honda the labor hours were not listed just a labor total of $429.95 to install a $5.50 part. This certainly feels like what the president refers to as “greedflation”. I was flabbergasted to say the least. I got a very vague soft reply from management about their concerns for customers but nothing specific like a name to call or a credit voucher…..something tangible. I’ll remove my comments when I feel Beans Honda takes customers reviews seriously. Thanks

Pleasant greeting, accurate time wait, needed extra work - dmlm555

Pleasant greeting, accurate time wait, needed extra work but was offered a ride home...then decided to wait since extra work was begun immediately.

I took my car (henceforth referred to as Lu) in for a - brendafager

I took my car (henceforth referred to as Lu) in for a needed service on the computer. I dropped her off (a lovely person, don't know name, checked me in!) at 8am and went to Starbucks to write and wait. Dustin was amazing! He kept me informed throughout the entire morning. When they discovered that she needed tires, he was great at suggesting types and price levels for me. "She needed new shoes!" I, of course, got them! Can't let Lu walk around in old shoes. In addition, they did an oil change for me. And by 11:25am, Lu was done! She's gorgeous, runs beautifully, and has awesome looking new shoes!! Much safer for me with winter coming. Thanks so much to my favorite car dealership - and staff!! **Btw, Nezir Alic was my salesperson last summer (2023). I was going to be satisfied with a gray or black car - but Nezir found Lu in all her shiny, bright red beauty for me!!! Excellent dealership to purchase and take care of your car and your $$!

Staff is always very friendly and helpful! - ann.lewis

Staff is always very friendly and helpful! They kept me updated regarding the work being done on my vehicle! Facilities are always clean. (Restrooms)

RE: Collision center. - Pepperkit

RE: Collision center. 3 -5 time frame to replace a rear bumper took 8+ days. We had to call as the body shop never contacted us regarding the delay. They said an ordered part was wrong, but didn't know until 6 days after drop off. In person visit yielded no further explanation. Will NEVER use this collision center again. A simple courtesy call regarding the problem would have been much appreciated, but apparently there is no concern for customer service with Ciocca

I HAVE DEALING WITH JIM MOLNAR FOR OVER 25 YEARS AND HE... - MDC1

I HAVE DEALING WITH JIM MOLNAR FOR OVER 25 YEARS AND HE IS CONSISTENTLY OUTSTANDNG IN ACCOMPLISHING MY EVERY SERVICE NEED. I HIGHLY RECOMMEND HIM AND HIS SERVICE TEAM

Took my Hyundai Elantra Hybrid in for service. - cmjt890

Took my Hyundai Elantra Hybrid in for service. Went to service desk they had all my info in computer. Dan asked for my keys and stated he was moving car around back and would call when done. This took appro 2 minutes at best. Went back when called advisor went over new key fob and went around back and moved car to front door for me. This lasted at best 10 minutes. What else could you ask for ?

Very responive - John Van Cleve

I had an esoteric problem with my radio. I called and was connected to a very nice lady named Emily. Because the radio is part of the complicated electronic system that involves the phone we traded calls. But she was very responsive and told me how to correct the problem.

Problem was resolved. - smiller

Problem was resolved. Brake fluid may not have been added after line bleed. Was fixed.

Car service - abh123

I had to bring my nissan juke in to get checked out because of a recall notice i received in the mail. Employees were kind and and informative. Service was quick.