1,602 Pennsylvania Used Car Service Centers

Purchased 2025 ram 1500 four weeks ago and had it in my - jmcgowan1125

Purchased 2025 ram 1500 four weeks ago and had it in my possession only 4 days. Truck had a bad fuel injector and had to go back to garage. Dealership also was to have a bed liner installed and still waiting. One of the biggest issues is the dealership has not stayed in contact and I'm still waiting to take possession. My first loan payment is due and I do not even have the vehicle . In addition running boards were mentioned and have not heard a word about the running boards

Jay provided excellent customer service. - CARLAMCC

Jay provided excellent customer service. The turnaround was very quick. Whenever I come, the service is always top-tier.

The service dept is a joke. - rob0natalie

The service dept is a joke. They always promise to wash your car but they did not wash my car after i asked them to. My car taps pretty bad & they tell me that there is nothing wrong with it.

I’m always satisfied with the work that needed to be done - Lwhandymanjoe

I’m always satisfied with the work that needed to be done and done in a good time frame.

Previous experiences have been good. - cedevine12

Previous experiences have been good. Most recent on Friday 4/18/25 no communication. Got a loaner while getting an oil sensor light replaced in my car. Justin was the service rep. I dropped off the car at 8:15 am. Got a call from Justin at 10:30 saying they have the part so car should be able to be done today. Got no other word so I called back at 5 & then Justin told me my car would not be done today. He said he called - I did not get any calls or voicemails. I asked him to check the number. I then asked what time could I tomorrow; he said the car will not be worked on tomorrow so would probably be done Monday. Was helpful I had the loaner, but I was not asked when I dropped off my vehicle if it was okay if they needed to keep the car for the weekend. On Monday, I did not get any calls or messages so I called mid afternoon & he said the car was ready. He was not there when I picked up the car but I was able to confirm with the cashier that my correct contact number is in the system. I was also told on Friday during the 10:30 call that the cost would be $630, the bill was greater.

Service rep was very friendly. - green.sandra

Service rep was very friendly. Service was completed quickly. Waiting area was clean and comfortable.

Quick professional service. - NLHOME

Quick professional service. Clean waiting room. Staff keep me informed reviewed the service order. Thanks

Fast Service, Easy to schedule appointment. - Eric M

Fast Service, Easy to schedule appointment. Was able to get in wright away, and work was done in the same day. Not 3-4 weeks out to schedule an appointment like some other dealers.

The service department and the sales department parts - NSHELD

The service department and the sales department parts department and all of the technicians are the best.

Very personable, knowledgeable , and polite staff Who - babsflick

Very personable, knowledgeable , and polite staff Who took my car serviced it and gave it back to me with a full report on it.

terrible customer service. - waynescrane2

terrible customer service. BF service writer talked to me as though I was was to believe everything he said as gospel. front end alignment killed my steering tires in less than 2000 miles, claimed my tires were too aggressive. the tires they rotated had 9000 miles on them, wish I could post pictures, tech brings my truck around for me and steering wheel is at 10 and 4 o'clock, unacceptable. they send it to their other dealership to fix alignment, it was out 2.4 on one tire a and 1.6 on the other. now I'm out 700$ for 2 tires that I originally didn't need, they said they could get me tires that I had to pay for.. .xxxxxxxx! they screwed them up they should replace them..... I would never buy another vehicle from them. they don't have a diesel tech, I had to go to Shorkey in N Huntington for service...I'm done with these condescending service writers who pretend to know all...never again!

Everyone was very courteous and helpful. - egarcia

Everyone was very courteous and helpful. Isaiah Quinones was very professional from start to finish. He explained the paperwork in detail, and answered all my questions. I enjoyed a complimentary cup of coffee while sitting in the waiting room. When my car was ready he walked me to it, and it had been washed!

They go out of their way to help the customer with any - Bichonfriz

They go out of their way to help the customer with any issue they have with their car. I have always been pleased with their eye to detail and their timeliness of repairs.

Good hospitality,and good appointment every things on - Chipo145

Good hospitality,and good appointment every things on time ,the labour is too much money ,.

Charlene was outstanding Very pleasant and welcoming - Tmor2

Charlene was outstanding Very pleasant and welcoming Asset to your organization Well dressed and very professional

I went in to get a low beam light replaced. - Borntowin52

I went in to get a low beam light replaced. It’s a 10 minute job. I was charged $55 for labor. I know dealers charge more but that’s ridiculous.

Friendly, efficient and professional. - C

Friendly, efficient and professional. David whom handled my case was great. Overall a good experience.

The dealership is awesome. - Benjamin.blane

The dealership is awesome. Never had an issue with purchasing a new vehicle or even service with my vehicle… I really do appreciate the gentleman that I deal with for buying vehicles Steve and for the service department with Noah and Christie incredible people.. always a big help with recommending things to be done for service for the truck that I purchased and very fast with the service. Would recommend them highly

I've found them to be very honest and helpful. - MKinPA

I've found them to be very honest and helpful. Originally had a wonderful buying experience here. I had to fix a few minor things (hose routing/air intake incorrectly mounted) after my last service but that was still a great service experience. I drive out of town to come here just because I trust them a bit more than my local dealer.

Courteous, outstanding, and professional. - Sdepaul85

Courteous, outstanding, and professional. Very knowledgeable and patient. Kept me posted on progress of work.

3 hours for an oil change and inspection is a little - tjcurry33

3 hours for an oil change and inspection is a little much. When I was promised free inspections for buying there, there should be no fee but they still changed me. I called 4 different times and no one bothered calling back. Will not buy from you again!

The services received was excellent and all the staff - betunski

The services received was excellent and all the staff members were also great as per usual.

Friendly, efficient staff and service. - Jellyqueen

Friendly, efficient staff and service. Everyone willing to help even if they weren't the salesperson.

The best dealer for service. - Stefy

The best dealer for service. I will recommend it for anyone looking for good and fast service.This dealer has all my appreciation.Thank you Conicelli .👍

Everything went smoothly with my inspection, emissions - rficca

Everything went smoothly with my inspection, emissions and oil change. I was very pleased as usual with my service. Thank you.

I love going there always helpful and the ladies are - Summersjermaine

I love going there always helpful and the ladies are amazing and helpful and Patrick too lol I hope things don't change with the new owners because they a great team there

Rich and Chris were wonderful to speak to. - Capersaud116

Rich and Chris were wonderful to speak to. I was very anxious about my vehicle and they put me at ease. They explained everything to me and was able to fix the problem in less than an hour. Will be going back in the future.

They missed some details on the inspection of the - jsherbine

They missed some details on the inspection of the vehicle. I.e. rear wiper blade.Also tire pressure.

I hope we can get a clarification or credit for a - David Rose

I hope we can get a clarification or credit for a complimentary oil change and tire rotation from the Fred Bean Honda dealership regarding a $513.98 charge for a $5.50 wheel stud replacement. Including an offensive charge of $44.98 listed as “customer pay environment/supplies for repair order”. My local mechanic told me the repair should be around 1-1/2 hours so maybe $150-$175. At Beans Honda the labor hours were not listed just a labor total of $429.95 to install a $5.50 part. This certainly feels like what the president refers to as “greedflation”. I was flabbergasted to say the least. I got a very vague soft reply from management about their concerns for customers but nothing specific like a name to call or a credit voucher…..something tangible. I’ll remove my comments when I feel Beans Honda takes customers reviews seriously. Thanks

Pleasant greeting, accurate time wait, needed extra work - dmlm555

Pleasant greeting, accurate time wait, needed extra work but was offered a ride home...then decided to wait since extra work was begun immediately.