637 South Carolina SRT Service Centers

I went in for an oil change, tire rotation and alignment. - dfezler

I went in for an oil change, tire rotation and alignment. I also had an ac issue that would require a $140 diagnostic, which I turned down. Because it didn't include a repair, just 140 to tell what was wrong. The oil change, tire reotation cost $240..00 which included $150 in labor for 1 hours work. Outrageous!

Down to earth and always make the customer satisfied I - Hjratkinson528

Down to earth and always make the customer satisfied I will always do my business here alway!!!

Your salesman need to take lessons from the mechanic on - mjlance2

Your salesman need to take lessons from the mechanic on how to treat and talk to a customer

Service Department makes me want to buy a RAM. - David Hall

Service Department makes me want to buy a RAM. Worst service I have ever had. Toook over a month to repair my steering column. Told me over 5 times that it would be finished tomorrow. Frequently wouldn't return my calls. Over $700 in labor Left cigarette ashes in the truck cab Turn signal is now broken (came completely loose) but worked fine before I dropped it off

ZERO STARS! I have purchased 2 cars from Ralph Hayes in... - C.elizabeth78

ZERO STARS! I have purchased 2 cars from Ralph Hayes in the past couple of years and was about to purchase a 3rd this week. Multiple staff members lied to me and made false promises. When reported to the GM, he spent more time defending his staff than trying to make things right. They refused to sell to me when I called them out for trying to overcharge me for a skirting kit which I was quoted 3 different prices for. I received a quote from another Toyota dealer which was $2000 less than what Ralph Hayes was trying to charge me. I had texts to prove the conversations but the GM still made excuses. They lost a $40,000 sale over a couple thousand dollar skirting kit they did not want to sell me. They encouraged me to purchase aftermarket parts instead. So disappointed and will never return. Can NOT be trusted to be honest.

"Excellent Experience!!" - It was an excellent... - Wally

"Excellent Experience!!" - It was an excellent experience purchasing a car from Ravenel Ford!! I would absolutely recommend them to friends and family. Tommy Holston was not pushy and never made us feel like we needed to purchase one specific truck. He was willing to help us find the best truck that fit our needs. He was also very knowledgeable about the vehicles that they were selling. We never experienced any situations where he needed to go and ask "the boss" for a price of the deal. The prices on their website are accurate and they only try to get you a lower price if possible. Overall it was such a relief to work with a dealership that cared about the customers and wanted to ensure that the customers were getting the vehicle that was best for them.

Terrible experience. - Jason Smith

Terrible experience. Charged me 199 in a diagnostic fee tell me I have a dead battery. Then 250 to put them in and about 475 for the batteries. 872 to have a jeep battery and auxiliary battery replaced. You can purchase these at any parts store for half this price. Outrageous. I understand making a profit, but Hendrick Automotive robs you. A long way from the dealerships Rick Hendrick founded in Bennettsville SC. I will never do business with them again and I will tell this story as long as I live. Robbery.

I've been a loyal Ford customer for years. - Persona.Ink

I've been a loyal Ford customer for years. I've spent thousands maintaining my car-- including nearly $3K in repairs just days before this happened. On July 9, the underpan dropped while I was on the interstate. I returned to Rock Hill Ford for a fix...and ended up being publicly humiliated by Asst Services & Parts Director-- Darrell Manigault. While fixing the underpan, it was determined an axel was leaking. According to Mr Manigault, it has been leaking for quite some time and was a $700 repair. Nonsense, seeing as though I just recently had my vehicle serviced which required the removal of the axels. He escalated the situation, refused to listen, dismissed me because of my car's age, and made me feel unsafe and belittled--in front of staff and customers. No loaner, no upper management available and no support. I called Ford Corporate just to be heard. After corporate's failed attempts to reach any member of the services staff, Mr. Manigault returned to say Ford would complete the axle repair at no cost to me. I ask Ford: Is this the way your management team treats all customers or just women? This deserves accountability. I want Ford to do the right thing. You can read my full experience on Yelp, Google and more. #FordCustomer #RockHillFord #CustomerServiceMatters #MakeItRight

Very professional and helpful. - Myteikamcilwain3

Very professional and helpful. Merna always takes good care of me when I come in to get my vehicle serviced!

Great work changing spark plugs! - Walter James

Had the plugs changed in my 2008 mustang gt and I'm sure glad I let Roger Shiflett Ford handle this work. The plugs are the the 2 piece type and as I suspected 2 of them broke when being removed. I knew when reading about replacing these type plugs that they are prone to breaking. But no problem for Roger Shiflett staff. They have the proper equipment to handle this and I'm glad that I let them do the work. I was treated with respect and will be taking my service work to Roger Shiflett in the future as I have in the past. Very well pleased!

Great service. - jconne5

The service dept. made sure all recalls and warnings were taken care of during my visit to repair my door locks on my Ram 2500. My door locks are now working great.

Dave Stephens took care of my tires wearing out before 10... - 1jerky

Dave Stephens took care of my tires wearing out before 10 thousand miles.Chevolet people would not help me. They gave me the run around.