I purchased a 2010 Tundra from Sunrise Collierville. - Chefdavekrog
I purchased a 2010 Tundra from Sunrise Collierville. I was assured by the Salesman Colby in writing that the truck had no leaks "Dry as a bone" before I even test drove it. This was a lie!!! 2 weeks later on a quick trip to Atlanta it starting running hot. I made it there and straight to a Toyota Dealership, where it was diagnosed with a massive coolant leak! This originated from the valley plate seal, a failure that doesn't just happen. It had been leaking for a very long time, the technician showed me the gunk build up on top of the engine where it had been leaking, Not just for 2 weeks. I called Colby because I was now stuck in Atlanta with no way home and a $3,000 repair. He said there was nothing they could do, but he would ask his manager. I even offered to split the cost with Sunrise Collierville, no go. He reached out later to say the same thing. He wouldn't connect me to his superior ever and said he would fight for me, he did not. I had to get back to Memphis and wait a week for my truck to be fixed. Now I am out travel expenses as well. DO NOT DO BUSSINESS WITH THIS COMPANY!!! You will regret it. This Deceptive and fraudulent practice is the top line of the Tennessee Consumer Protection Act. My attorney is preparing to fight this on principle.
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