1,041 Tennessee CODA Service Centers

I want the public to know how this dealer has provided - Janet Patrick

I want the public to know how this dealer has provided good outstanding service for my vehicles for several years! They never disappoint me! Since I moved/ I still drive the distance to let them service my vehicle! They strive to please customers! Always explain and take time to talk to everyone! I really like it there and hope they stay around!

Just serviced my car at Roadshow BMW and Jody, my service... - josephine06

Just serviced my car at Roadshow BMW and Jody, my service advisor, is fantastic!! Everyone there is wonderful, friendly, and courteous! Always willing to help and advise.

Randy Plummer is awful to deal with! - BMWTraveller

Randy Plummer is awful to deal with! What an arrogant non-professional. I will never buy from this dealership because of him.

Zero Star Rating - Highly Upset

The service department here is absolutely horrible! They like to screw people over on over priced parts and labor. They had truck for over a month, wanted to charge us $2000 for the parts and labor they had done and the truck still wouldn't start. They also burnt up 2 batteries while the truck was there that we had to pay for! We got the truck and took it to someone else, he got the truck running and noticed that the oil pressure gage wasn't working. Note, We paid the dealership for a new oil pressure gage that apparently didn't get put on! I wouldn't even give this dealership any stars at all!

I'm very unpleased with my service I received and I'm not - stepfaniew

I'm very unpleased with my service I received and I'm not sure that I will return to this store

Took our GMC Canyon to the GMC dealership in Winchester... - Tsteelm2

Took our GMC Canyon to the GMC dealership in Winchester last Friday to be serviced. That night as we were going out to eat we received an alert to add oil. stopped at a gas station and added 4 quarts of oil. It was dark, it was raining the oil was expensive. Gave the dealership a call on Saturday morning and was told to bring it in. We live an hour away. The result was an O ring, no idea if it was from the old filter or the new. We received no apology, no concern of our inconvenience. We take the truck there because we purchased it there and felt they would be professional in dealing with our needs. We expected more from this dealership and especially the service department. The service department is an important factor when I purchase a vehicle. This was the second truck we purchased from this dealership.

You're service department is awful. - bmark021474

You're service department is awful. What is the point of taking online appointments if when the customer shows up you just tell them that if they drop their car you will look at it in a week or so? I made appointment last week to have my car looked at. I have a transmission code popping up. You're service page asks for all details pertaining to why you are bringing car in. So why would nobody call me to let me know that you wouldn't be able to honor the appointment and would need to keep my car for a week or longer?? When I asked service writer why they took appointment and didn't call she said she just looks at appointment not the reason. She was rude and I didn't appreciate it. Ive been trying not to drive car much in case it's a big issue. I drive it all the way from my house to dealership for appointment I made last week and I get told you can't look at it for over a week? If it was going to be big repair I was considering buying a car from Barnett. I will be sure to let everyone I Know not to bring their car to Russell Barnett or to buy a car.

Service department is TOP NOTCH BABY! - Lisaandjoey.mitchell

Service department is TOP NOTCH BABY! Told me the repair would take better part of a day. Dropped my van off and they called me back 3 hours later and it was fixed! GREAT SERVICE!!

Service with a smile.It made me feel better when I heard... - Susan

Service with a smile. It made me feel better when I heard Dewayne's voice telling me they would get to my truck asap. I've never had a relationship with a Dealership before this. Dewayne is always professional and polite.

I had a great visit with Robin in the service department. - coach24johnson

I had a great visit with Robin in the service department. She was the most helpful person I have ever been around. I'm a high school teacher and coach. I've been around a lot of good people and Robin ranks up there with the best. I had a question about my 2008 F-150 door locks and she not only answered the questions, but took care of helping me fix the issue. THANKS ROBIN

Had a wonderful, fast oil change and tire rotation. Frank... - mb1bigvol

Had a wonderful, fast oil change and tire rotation. Frank in service was great to work with.

Would like to thank Alex in service dept. - Gerald

Would like to thank Alex in service dept.for his help on our wheel issue .He is a very kind and polite young man and so helpful. Thanks Alex