1,041 Tennessee CODA Service Centers

2100 miles is all I had on the vehicle and the hatch - applejaxxe

2100 miles is all I had on the vehicle and the hatch latch broke and they would not fix it. Do not buy from them or have your vehicle serviced with them. They will not honor your warranty. This was on a Brand new Jeep Grand Cherokee with all the extras including the McIntosh stereo system. This was nearly 70k and they wouldn't even fix a latch. Wow... Service is not their forte. I had someone tell me after I bought it that their service department will rake you over the coals and I was not sure to believe them or not. I should have believed them.

Very good experience every time I visit, they are always - Ulysses

Very good experience every time I visit, they are always very helpful and polite. Thanks

After having my 2000 Jeep Wrangler Sahara towed to this... - aube67

After having my 2000 Jeep Wrangler Sahara towed to this dealership and requesting a diagnostic of the existing problem, I also requested an oil change, and front headlight replacement (I had the part). After waiting and hour Mr. Bush came to the lobby and informed me that the battery had "two bad cylinders" and that the charges today would be $131.00 plus tax. I agreed to this and he said it would be 30-45 minutes. After another hour, Mr. Bush informed me that my Jeep was ready. When I arrived at the cashiers counter to pay my bill it totaled $223.34. I was charged $41.00 to install a headlamp and $41.00 to put a battery in. After questionging these charges I was told basically "TOO BAD"! I also called two other Jeep dealers within 150 mile radius and they BOTH quoted charges for all of this at less than $120.00. THEY ARE OBVIOUSLY CONTENT WITH A FAST BUCK AND NOT RETENTION OF CUSTOMERS!