1,039 Tennessee Rivian/1000 Service Centers

I would leave zero, if it were possible. - tiffsmom91

I would leave zero, if it were possible. I'll start with them calling me every few weeks wanting to buy my low mileage 2019 Rouge back. The last time someone called about 2 weeks ago, I was asked if I had an extended warranty and reminded me that things start to "HAPPEN" to the transmission once a car reaches 60,000 miles. That was a red flag and I canceled my service appointment. Always trust your instincts! Today, my son in law started to change my oil and found my transmission fluid dipstick is missing. Until today, no one has ever done any service to my vehicle except Morristown Nissan. I AM FURIOUS! ALL THE DIRT AND GRIME FROM DRIVING IS GOING INTO MY TRANSMISSION FLUID! This has had to happen at the last oil change 5000 mile ago. I'm SURE this was a setup!! I will never step foot on that lot again! Rant over!

Did you buy it from here - Matt123

Took vehicle for warranty work. The service guy asked if I bought the chicle from them. I did not. He called the next day and told me that I would have to take it to another dealer because he was afraid dodge would make him eat the labor since I didn't by it from there and supposedly it had been worked on that same part from the other dealer I bought it from. Now I have to waste another day since they wouldn't fix it and take it out of state. I will never recommend them nor will I ever by from them. I am 31 and average buying a vehicle every 3 years and It will never be a vehicle from them. Hope that labor you was afraid to eat was worth it . it cost you my business,my families business and anyone else this message reaches hopefully

Dianna Prichard 14 reviews·9 photos Red was - Dianna.piano71

Dianna Prichard 14 reviews·9 photos Red was pleasant and extremely helpful. He spent time to get the deal done. I would highly recommend him. The rest of the staff was highly efficient and easy to work with. UPDATE: DO NOT BUY FROM THIS DEALERSHIP. DO NOT BUY A NISSAN. I contacted Red about problems I was having with the Rogue I purchased. He assured me the issues would be resolved with the next update; they were not. I have had my Rogue in multiple times with no resolution. The service department is rude and does not know how to fix the vehicle. They told me to take it to Knoxville; they could probably figure out the problem. Another customer had to take her’s to Knoxville to get it repaired. A service contract or something was added to my contract I explicitly refused and gave a detailed reason why. The only person I have dealt with that even tried to help was Angel. The next week she was gone. Ryan had me bring the Rogue in and said he would provide a loaner. He also told me he would have a copy of that agreement for me when I arrived. I arrived 30 minutes early. The woman at the first desk asked if I could wait a few minutes for them to do a quick preliminary diagnostic test. I told her I had some running to do and an 11:00 am appointment. She asked how long it took to get there. I told her 30 minutes. I needed to be pulling out no later than 10:30. She said no problem. At 10:00 am I went to get the rental so I could leave. They would not give it to me. I asked for the agreement again. They said they would get it. At 10:30-still no rental. My car was still being checked out. No copy of the agreement. They did not have a rental-Ryan had lied. We broke down last week. I’m 71 and my husband is 93. It was 92°. I called. Mountainview Nissan gave me the corporate number for a tow. My husband has Alzheimer’s and was becoming very upset and disoriented. A woman told me the car was still under warranty and they would have a loaner…another lie. I had gotten my grandson to take me to the dealership-no loaner. Robert was rude and defensive. A few weeks before I took a video in of my lights going out. He wouldn’t even look at it. He told me to take it somewhere else. I have asked to speak to the dealership manager several times. He is never there and never calls back. I had a Murano platinum edition for 9 years and loved it; never had an issue with until the transmission went out at 92k miles. I was a loyal Nissan customer. Now I would not have one. The dealership is dishonest, incompetent and does not care about the safety and satisfaction of it’s customers. The Nissan product and brand has declined and is tarnished beyond repair. This review came up at the top. I doubt it will even be left up now.

Thank you again and again! - aikijitsu86

A simple oil change and again, another review. From the peaceful waiting area to the amazing staff, I am always treated with absolute courtesy and professionalism coupled with compassion. The cost on each occasion has been fair and presented really well. No matter the position of each person, all have key knowledge of every process throughout the dealership. Really rare in my view. They always express an interest in me as well. I look forward to each visit. The business model is simply off the charts exceptional. See you soon!!!

This team is great! I had a random car issue right... - beamlance

This team is great! I had a random car issue right around their building and pulled in for help. They took great care of us and made sure the problem was fixed before we got back on the road. Really appreciative of the team and the help!

I love the team at Murfreesboro Nissan! - AmyJordan

I love the team at Murfreesboro Nissan! Justin Humphreys and Terry Byars in Service department are always helpful and friendly. The sales team are rockstars starting with David Beer, my favorite sales guy is Mark Burton. The managers Fernando and Arisha Sowle are both excellent at helping in all areas! If you are needing service or a new car come see them!

Was a little intrigued with the inside sales lot and the... - MrCox1624

Was a little intrigued with the inside sales lot and the overall experience. I must say Kris seems genuine and honest, as most car dealers aren't. My father and I drove all the way from Johnson City, TN to buy my truck. I made an offer on the truck via text basically at 11pm the night before, and Kris replied come on. We came the next night, was running late but Kris stayed over an hour after they closed to wait on us. Wonderful building, you can tell he only deals with nice vehicles. Wonderful experience, I would and probably will buy from NAG again. Strongly recommend to anyone looking for a used vehicle. I buy and sell used cars myself on the side, and from what i can tell they have their vehicles priced at wholesale basically. A++++ place, thanks NAG for not being like the other car lots

Special thank you to Jimmy Hardaway & Robert Gwynn that... - Natashahillis1990

Special thank you to Jimmy Hardaway & Robert Gwynn that sold me my 2017 Toyota Sienna at Toyota Nashville North. These guys went above and beyond to make sure I left with a new vehicle. I went there just to look, knowing I probably couldn’t get a vehicle with my credit situation, and they made the process super easy! My trade value on my car wasn’t the greatest online but these guys made sure to give me what I needed out of my car. Definitely will be coming back when I upgrade to a newer Sienna. But for now, I am riding in style in my mini van! Thank you so much guys! ♥️