1,041 Tennessee Rivian/1000 Service Centers

They do not stand behind their vehicles - Jocelyn

It is extremely funny that all the 1 star rating are about this dealership being dishonest about the cars they are sailing and how they have major functional issues. Same problem here. We bought a used GMA Sierra from here. 2014 in December just to find out when the weather got hot that the A.C. didn't work. We took it to a certified A.C. place and they quoted us 600 to fix it. When we brought the truck to twin city Mazda, there service department checked it and verified that it was the same thing the other place said it was but they quoted us 1000 to fix and that they were not responsible to fix it. Who really checks the A.C. in December. They should really give a more thorough inspection of there vehicles before selling them. Because they sure don't stand behind there inspection that are supposedly performed on ALL there vehicles. They most certainly won't be getting any business from us or ANYONE I know or mentions they are looking for vehicles there.

We brought our 2016 Sentra to this dealership because of - Fielderschoice

We brought our 2016 Sentra to this dealership because of a brake switch recall. The car had less than 23,000 miles on it and we had no problems with it. The only reason we brought it in was because of the recall. Within a few days of their work on the brake switch, the car started to lose power and would not accelerate over 20 mph.We tried to call to ask what we should do. The phone rang for several minutes with no one answering. We live within 3 miles of the dealership. So we drove to the dealership while the phone was still ringing. Upon arrival at the dealership, the service manager walked up and asked how he could help. We told him that we were on phone trying to get a response. At this point we were asked if we had an appointment. We then told him what the car was doing. He told us that the brake switch replacement had nothing to do with the loss of power. He made us an appointment and said he could make the car make the car drivable until our appointment. The car lost power two times on the 3 mile trip back to our house. We had the car towed to another Nissan dealership. They determined the stop lamp recall was performed wrong. We will not be using this dealership. I am grateful we were not involved in an accident.

Always great service experience with these folks. - ttoldcar

Always great service experience with these folks.They really try to take care of their customers

SPECTACULAR EXPERIENCE WITH THE SERVICE DEPARTMENT!!! ... - dew07

SPECTACULAR EXPERIENCE WITH THE SERVICE DEPARTMENT!!! I found these guys to be honest and great to work with. They saved me THOUSANDS OF DOLLARS on my seven year old Buick. Go to Wilson County Motors reviews and read how I came to do business with Vic Jenkins. When it comes to smart service, they get the nod and they will be my goto for any GM auto service from now on.

Worth Every Mile – Best Honda Dealership in the Nation! - Izzy T

Worth Every Mile – Best Honda Dealership in the Nation! I drove over an hour and a half to visit this Honda dealership, and let me tell you — it was worth every single mile. This team is leaps and bounds better than any dealership I’ve experienced, especially compared to my local options. They’ve truly raised the bar for what car buying and service should look like. On June 20, I brought my vehicle in for an update, tire rotation, oil change, and brake inspection, and the service department had everything professionally completed within TWO HOURS. That level of efficiency and excellence is rare and deeply appreciated. But what really set this place apart was the customer service. The team at the front desk were hands-down some of the most helpful, informed, and genuinely kind people I’ve ever interacted with. They made me feel welcomed, respected, and valued — qualities that are often missing in today's customer experience. If there were a national award for dealership service, this team would be top contenders. Major shoutout to Tyler in Sales — the real MVP — for helping me find and secure my dream car. Tyler was patient, knowledgeable, and sincerely excited for me throughout the entire process. It's rare to meet someone who clearly loves helping others and does so with such integrity and passion. This dealership has been the best I’ve ever worked with. The entire staff genuinely cares about the people they serve, and it shows in every interaction. If you're looking for the gold standard in automotive sales and service, this is the place. They don’t just sell cars — they build trust, loyalty, and lifelong customers. Thank you for redefining excellence. You’ve earned not only my business, but my highest recommendation.