1,042 Tennessee SRT Service Centers

I took my Infiniti in on 7-24-23 to have a radio control - Darlene Slaby

I took my Infiniti in on 7-24-23 to have a radio control unit replaced and a car detailing. Thanks to the service advisor (Jennifer Duvall, the service technician and the detailing department , my car is perfect! Do not hesitate bringing your car to this dealership for service, they are the best and you will not be disappointed.

Very friendly and professional service advisor - would - Bcrabt01

Very friendly and professional service advisor - would recommend Jackson to anyone. Also, work was completed timely - with all concerns addressed.

This dealership is just extraordinary. - JasonKibby

This dealership is just extraordinary. They have done a phenomenal job building a gorgeous new showroom, but it's the outrageously good customer service which so welcome and appreciated. Today I was expecting a $2500 service bill for brakes, tires, alignment and software updates based on my original quote and tax. Instead, I received an $1850 bill because the dealership found a way to save me money on the services I needed. They did not have to do that. Jaguar of Chattanooga is an exemplary representative of a truly great brand. A+.

Sales was grate but, Service Department is crooked. ... - dhcarling

Sales was grate but, Service Department is crooked. Wanted to charge me $1400 for new tires that only cost $600 on the internet. Also, the reason I needed new tires, after only 8 months of gentle driving habits was because they did not align this "Pre-Certified" vehicle before my purchase. That's BS as I was told these car go out of alignment very easily. If they go out of alignment very easily, then WHY was the alignment NOT done during the Pre-Certification process?

Terrible service from service department and the manager. - Jesroy01

Terrible service from service department and the manager. I only get 15 words with poor review!

Placed trust in their Body Collision Shop from accident - Markerbryan

Placed trust in their Body Collision Shop from accident repairs of over $7000. Only to discover the new wheels they installed was damaged and leaking air. Photo below clearly show new wheels and no road damage and leaking air bubbles from wheel not tire. Was told would take over a week to get wheel and there are not paying for rental due to new faulty parts. Their manager from that department would not return my phone call and when I called back after said lunch time. He had his employees relay and would not take the call. Will be calling their GM Larry upon his return to office to see if he will accept my call and address this matter. If no response will move this further up the legal process.

I had my MKX serviced at Jerry Duncan Ford,and my... - brownlo

I had my MKX serviced at Jerry Duncan Ford,and my appointment was at 1PM. I had my tires rotated and the oil and filter changed. I arrived early at around 12:30, and by 12:45, Mr Gouge, the Service Manager, already had my SUV on the rack, and they were rotating my tires. This was the BEST SERVICE, and the STAFF was VERY FRIENDLY. Jerry Duncan Ford, will be the place, I get my cars serviced, from now on. Larry Brown

Excellent service - Service dept will lie

Called Thomas Y. on 7/17/19 about major problem with Autonation Nissan, said he would get me in and fixed asap, he did, fantastic service! Picked up our vehicle on 7/18/19 at 1130 hrs