1,041 Tennessee SRT Service Centers

So yes, I'm back with another review of Mazda Knoxville's - KeyserSoze

So yes, I'm back with another review of Mazda Knoxville's service department, and they absolutely got it right this time. Was in for an oil change, and like always, I asked if they'd clean the side of the engine block, and lower sub frame of spilled oil so I wasn't cleaning up oil off my garage floor for the next week. Checked the floor the following morning and not a drop of oil on the floor! Honestly, thanks. It's the little things that keep customers coming back. Many thanks to Stephen in Service reception, and Jeff who was the tech working on the car. I waited for the service to be done, nice waiting area, no salesman hovering over me trying to sell one of the new cars. I was in and out in a bit more than an hour. Great service, I'll be back for my next service needs and would certainly consider this dealership when buying a new car.

Service visit for an oil change, I asked to have the... - KeyserSoze

Service visit for an oil change, I asked to have the spilled oil wiped off the engine, after the oil change was completed. They didn't do it, what's more, they told me it was clean before I left the dealership. One week later, I still have oil dripping off the car onto the garage floor. Entire subframe and crossmembers are covered in oil, the car was clean when it went in for service. My recommendation is to find someone else that can perform a simple oil change correctly.

Jeff and the service team saved us!! - Michelle G.

My husband and I were driving home to Texas after a visit to PA. We stopped in Memphis for the night and the next morning, ready to get on the road, we discovered we had a flat tire. We purchased the total tire/wheel warranty through Mercedes Benz so we decided to reach out to the local Memphis MB dealership to see if they could help us. Jeff, in service, said to bring the car in. They had the same tire and would be able to squeeze us in between their appointments. When we arrived, we were helped right away. The replacement of the tire took about an hour, which was great since we wanted to get on the road quickly and came in without an appointment. Jeff and the entire service team took very good care of us and we really appreciate their help! We were very lucky to find Jeff and THANK YOU Mercedes of Memphis!!

We bought a pre-owned mini from Mini of Nashville. After... - LJ

We bought a pre-owned mini from Mini of Nashville. After bringing it home we had some oil issues. We have paid for some things here and there but now at a year of owning the low mileage car it has more issues, Took it to be looked at, paid a chunk of money that was supposed to fix it, it didn't. They kept it a while and now say the engine has to be replaced. We can either take their offer for a tiny fraction of what we paid or we can trade it for another car that THEY have and pay the difference. Really ?????? My husband has talked to a manager and that is the only offer they are providing, we feel stuck! We will be out so much money for a car we had for a year and now we have nothing to show for the money that has been spent. We work too hard for our money to get this from what we thought was a reputable dealership, sad!