Ive been having a recall on my airbags for some time now. - Chantil.bowers
Ive been having a recall on my airbags for some time now. I scheduled an appointment on april 15, where my car was picked up set at the dealership all day and nothing was done to it. It was brought back to me the same way that it left. I wrote a review and the district manager at the time Mike reached out to me to make things better so that my experience could be much better. I was offered several things on the event of picking my car up to fix the recall so that i could have a more pleasant-able experience. Unfortunately he was let go a couple days later. I have been calling and reaching out to Wyatt Johnson Ford, to get my car back to them because i was told it needed to be fixed ASAP because of the airbags. But trying to get someone to give me a call back to accommodate these promises, no one will call me back. I have called SEVERAL times to where the representative have sent SEVERAL messages to management and no one will call me back. Who do i reach out to in HIGHER MANAGEMENT. Because I’m tired of calling only for no one to call me back or anything. But long as I’m spending cash i have no issues with a call back. But due to it being a RECALL this is the WORST EXPERIENCE I’ve ever had.
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