Easy, stress free car buying experience - Candt1
This is my third vehicle from this dealership. And each time they have done a better job than the previous time.
Fine work - Jason
David Lucas and Marisa Fisher helped me out. My credit was far from awesome and I had just gotten a job. They were friendly efficient and more importantly did everything they said they would. Overall a great stress free experience
WARNING! Scam Alert - MJavorni
DO NOT buy from this greedy dealership! They have a "promotional gift card" when you buy that you will never actually see. I have been led around in circles with this issue and have yet to receive it. Is it that difficult to find an honest, understanding car establishment today? So sad
good service at Clay Cooley - olgaibarra
I wanted a new car and I went to clay Cooley Irving tx. As soon as I got there Samuel helped me to find the best truck for me with a good price just how I wanted it .
Great buy! Great sales team! - Joe&Kyra
We shopped several makes' dealerships, and none can top Fiat of Clear Lake! Jamie is friendly and accommodating; no hard-sell, just attentive and a pleasure to work with. We looked at both the 500X and the 500L, -- which means that Jamie patiently endured repeated test-drives and re-test-drives! We decided on the X, and we love it!
check up on my wife's car - raider83
We needed a check up on my wife's car but it was going to take a few days because of the work load they had. Mark McCall who just happened to sell us both our cars was more than gracious. He set up all the hassling things it takes to even diagnose a problem and even setup a sweet loaner car. Which by the way is on the list of options for our next purchase. He went above and beyond. I'm unsure of the gentleman who worked on our car but he did so late past his required hours so we could have it back quickly
Amazing service!!!! - Carlyangelica
I couldn't have gone to a better place to purchase my first vehicle. Holt went above and beyond for me! Can't thank them enough!
Great service Dept - Fiat500Lguy
I had an awesome experience with the service department. They fixed my car in a timely manner and made my stay as comfortable as possible. While waiting I decided to wander the lot and the auto sales guy I delt with was a little too pushy (turn off).
At this point, I've only come in for scheduled... - DebH56
At this point, I've only come in for scheduled maintenance. People are friendly. On one occasion, the shuttle driver took me home. Another time, i was given a rental so that I could get to work. They are always clear on maintenance recommendations and prices and I don't have to wait long to get an appointment.
service - kiminy01
They don't have an express for even an oil change . you have to schedule an appointment! Good luck with one fitting your schedule! Ugh!
Rusty Car - Bad car 02!
When to look at a 06 Ford Explorer that was advertised as great condition and clean. After looking at car fax and inspecting the car came from the north and was a rust bucked they had taken black spray paint and tried to cover it up! Do your homework if you shop here! But there salesman was helpful and not pushy.
Don't come here if you want to be treated like a person - Kolve1211
My experience at your dealership has been less than desirable. I spoke to AJ once when I made my initial visit to the dealership. Where he got all of my information and what was claimed to be a "Car buying" process started. I was then told by AJ he had another appointment and saber was going to take over my information. Then however Joey came down and sat with me to go over options. He told me that he was going to make some calls to the bank and see what he could do. We made an appointment for me to come by around 4:30 the next day. I then got there and was not addressed until 50 minutes after I arrived. Then I was approached by Miguel, so at this point I have had 4 different points of contact throwing any type of buyer seller relationship out the window. Miguel then told me he was able able to do certain deals for me with certain cars but could not tell me which ones or give me the needed information. Miguel treated I awfully, as if because I didn't want to put a large down payment down that I was broke and unimportant. I have never been so embarrassed or disappointed in a sales team in my life. As being a sales manager for many years I'm applauded. I have no idea how you guys even have customers. The only saving grace you have is Joey, which isn't as great as he comes off to be. he has a great customer front, however cant follow up for anything. He must be spending his time with customers he anticipate have more funds. I have been completely placed on a backer burner. I was told Friday I would get a call Saturday which i did. However its now Tuesday and I haven't heard a peep. I have 0 desire to continue to do business here. I have no good things to say.
Our experience at Alan Samuels fiat was very positive.... - Fivehunsky
Our experience at Alan Samuels fiat was very positive. All of the employees we dealt with throughout the day were professional and courteous. There was no pressure to buy something we didn't want or any sort of strong handed " steering" of our decision. We came in with an idea of what we wanted and left with a car that made us happy. Everyone from our salesman to the finance manager presented themselves as courteous and pleasant. We would definitely do business with them again in the future. Thanks guys :)
I took my car in several times and they kept saying... - Girlsk8er
I took my car in several times and they kept saying nothing was wrong I finally put my foot down and talked to the mechanic personally who was very nice unlike the advisor. They said they would call me and never did so I called them for a status to find out my car has been ready for hours and the parts they need are in back order and will take 3 weeks. It's been over a month and still no word on the parts I call and that say "im sorry someone will call you back" but no one ever does. I may be a young female but im not stupid little do they they im a certified aircraft mechanic.