3,962 Texas CODA Service Centers

Great customer service, I did not have to wait very long.... - cathi1

Great customer service, I did not have to wait very long. Cant rate an individual do not know who actually worked on the car. Thank you

Awesome - ETHANROYALL

This dealership has friendly, caring staff they work around your schedule to get you in and out as quick as possible. They've helped me purchase ever vehicle I have bought

Everyone is always so friendly and helpful when I need... - Dark beauty

Everyone is always so friendly and helpful when I need help or service they are amazing

They would have gotten 5 stars if not for the facilities. - Big Bird

They would have gotten 5 stars if not for the facilities. The people are the ones who deserve 5 stars. 2015 was my 4th new vehicle purchase. I haven't dealt with the sales staff lately, but it's been my experience that they're knowledgeable, and they LISTEN to your needs. As for the service department, I couldn't ask for a better service writer than Colby Moore. He can tell you what's critical, what's needed in the near future and what can wait until the funds become available. Their have been some mishaps but they always make it right. All 4 of my purchases have been serviced there, dating back to 2007. I have no complaints.

I dropped my car off at Bluebonnet Ford/Lincoln on June - MrsSauce2017

I dropped my car off at Bluebonnet Ford/Lincoln on June 18th after waiting almost 2 weeks from the time I scheduled the appointment to the actual appointment date. I unfortunately was assigned to Steven Tovar as my service advisor who from the get go had a negative attitude about "why" I brought my car there, since it purchased from another dealership. He told me that it would be about 2 weeks before they could even do the diagnostic, & since I had multiple issues it would need to go to different techs costing about $1400 in diagnostic fees. Then.... depending on what was needed, they would have to order parts, etc, etc. I really felt like he didn't want to bother with me or my car, since it was going to be warranty work, the car was older & was not purchased at Bluebonnet. He just had attitude from the get go. I asked for a loaner (3 times), which my warranty company reimburses the dealership for the use of to which he replied "we don't have rentals", & never responded afterwards. After my husband called him (by the way I would like to note that Steven said he has 26 years service advisor experience) he finally gave our first update, almost 2 weeks in of having the car there. Three weeks in & after chasing after him harder than I did my children when they were young, I got a hold of another service advisor (because Steven was out for a week), who contacted my warranty company & gave me an status update in less than 15 minutes. He stated to me that he was unable to find my paperwork & had no idea where Steven had put it. Figures. As well, I needed a factory part for my Lincoln that the Bluebonnet could not find, (don't they have access to company's that the general public doesn't?) & that my WARRANTY COMPANY tracked down. REALLY??!! A Ford/Lincoln dealership that has been in business for years, has sold thousands of cars, didn't have the ability to find a wire harness for a 2013 Lincoln? Says a lot about their abilities right there! It will be 4 weeks this coming Wednesday, & I am still waiting on my car to be ready & will probably have to chase after Steven to get the status & when I will ACTUALLY get my car back. Not sure if this is how they are in the service department across the board or if it is just the service advisor that I got, however, my advice to you is not to take your car to them unless it is for something trivial like an oil change. They seem to have really good reviews regarding that service.

The service at the dealership was second to none. - Harrison Zeigler

The service at the dealership was second to none. Staff were welcoming and responsive to any questions or concerns I had and made sure to answer any requests I had promptly and thoroughly.

I took my X3 in for service today and this was the second - Jennsmith33

I took my X3 in for service today and this was the second time Cooper Smith has helped me. He is, by far, the most helpful, honest and down-to-earth person I have ever dealt with in my 34 years of having maintenance done on various vehicles that I have owned. I could not have asked for a better experience. BMW of Tyler, you have an excellent employee in Cooper. Cooper, I can't thank you enough for your help!

Professional, friendly, treat customers like old friends. - bobluke4real

Professional, friendly, treat customers like old friends. I have been waiting for my car to get service, many times, and can't help but notice the way they treat customers. It is genuine.

This dealership and service business is now SAMES Ford, - C Guist

This dealership and service business is now SAMES Ford, under new ownership. When checking in for our appointment, we were told there was not one and would need to wait our turn- 1 1/2 hours then 45 minutes for the oil change. I showed her the email appointment notice- date, time, confirmation. She said "that is not a guaranteed appointment, you still wait your turn in line. Appointments allow us to know how many people are planning to come, then we know how many technicians to schedule". There is no need to make an appointment at this business, plan to wait your turn.