3,957 Texas CODA Service Centers

Thank you for taking care of my new vehicle. - mlrhales

Thank you for taking care of my new vehicle. Great service, Carl Beale kept me informed of service status and when service was finished. Everyone working there was pleasant to talk with, reflecting on how much they enjoy the company they work for.

THANK YOU FOR EXCELLENT CUSTOMER SERVICE May 21,2025 - brilliantstar

THANK YOU FOR EXCELLENT CUSTOMER SERVICE May 21,2025 To: The Director, Jeff Barlow and Customer Service Representative EJ, at Mike Shaw Kia, CC,TX Service Department, SPID. I wanted to take moment to express my sincere appreciation for the exceptional customer service I received from you and your team at Mike Shaw Kia, CC, Tx SPID. Your dedication to ensuring customer satisfaction did not go unnoticed, and I wanted to extend my warmest thanks. From the moment I reached out to your company, I was impressed by the professionalism, courtesy, and efficiency of your customer service team. Your prompt and helpful responses to my inquiries made a significant difference in my overall experience a customer. I would like to highlight specifically the responsiveness to meet and exceed a solution resolving a complex issue, providing valuable detail, taking the time to ensure an understanding and explaination. Your expertise and commitment in going the extra mile truly made a difference. The Director, Jeff Barlow set a prime example how a business should be run and how customer service should be handled. My Customer Service Representative, EJ ensured the routine set before him was carried out flawlessy with genuine hospitality and human kindness. This is the second time, of two times, I have been shown the courtesy and professionalism when my situation was dire. Ya'll are 2 and 0. Batting a thousand. Mike Shaw Kia, SPID Service Department is top notch. They have my business and will continue to have my business. Nice Work! Keep Going! Sincerely, Missy Morrison

Service department ver courteous and prompt. - greggasep

Service department ver courteous and prompt. Would recommend this service department to other potential customers.

My 1st Mini - Barbara

We bought a Mini Cooper there in 2015 and have used them for all maintenance work including tire replacement. I would have no reservations about recommending them: - the customer service techs are professional, polite, informative, and helpful; - the sales team was super nice and informative - they still say 'hello' and talk when I come in for a car wash or maintenance issue; - basic car washes are free but they have a variety of levels if you need detailing; - they have multiple waiting areas so you are never left standing..and the seats (in the main waiting room that I use) has "tables" attached that allow me to work on my computer. Overall, I have zero complaints.