231 Texas Cadillac Service Centers

Progressive made me take my car here because of an - Nguyennatashya

Progressive made me take my car here because of an accident when I got my car back the first time there was still damage to my door and then there was a chemical inside my vehicle and some kind of over spray on the windshield this over spray I tried to clean myself and it wouldn’t come off I had to deal with Patrick so I could bring my car back get the door completely fixed and my windshield issue taken care of . So I get my car back again and the over spray is still there now I’m dealing with Corey who called me and is now trying to say they have to figure out where it came from. I’ve brought up this issue as soon as I got my car back the first time. There playing games with me and giving me the run around about getting my windshield fixed. I paid my deductible and I expected good quality work when instead it’s poor work and really bad customer service I was told by two of their employees it something they used now I’m have to fight to get this fixed when it should have the first time or even the second time I was told the issue was going to be takes care ok now Corey wants to see the over spray why all their other employees seen it I was told by Patrick and my insurance agent this will be fixed. I will never trust these people my car is only 4 months old and now I have to deal with spots all over my windshield because of their incompetence and they maybe will do something about this. Don’t go here of your insurance company try’s to refer you here say no I’m also now looking for a different insurance company besides progressive .

Mr Shoftner has repaired my Ford pickup, which has over... - craiganeedham

Mr Shoftner has repaired my Ford pickup, which has over 300,000 miles, several times, and my experience every time has been outstanding. The one thing that I really appreciated the most was his honesty when assessing the problems with my truck. He did not try and charge me for unneeded repairs, and allways suggested only the repair required to correct the problem. I definitely appreciate him helping me keep my truck on the road with his affordable prices. It is hard to trust people in the car repair business, because I have been burned before by other supposed professionals. I do trust Mr Shoftner though, and he has yet to let me down. I would recommend him to anyone

Great Car Except the Radio and No Follow Up - Bdb85

Bought a new 2015 SRX and have had repeated problems with the radio/navigation/controls after the first two years. Now all we get are the same tired comments of “waiting on parts” and “we will call you back” We left in the car on Friday, July 3, and the radio volume jumped from 0 to ear blasting every 10 seconds. I had to drive with my hand on the volume down button. I called the service dept from the road and they verified they knew of the issue but had not called back. I got a promise that the Service Department manger would call me back. That was over a week ago. Very disappointed as we are looking to replace this car soon. If you value service, avoid this dealership. I have more examples of their inability to follow through.

Friendly staff, clean establishment, and an experience - Accord4More

Friendly staff, clean establishment, and an experience that I will always remember! Israel and Skylar made the deal happen and me and my family thank you.

Took my car in running bad. - lindadyess50

Took my car in running bad..low power..they diagnosed and installed a new catalytic converter $3700.When I picked up car would still barely run..I barely got it home..been told by 2 mechanics cat had nothing to do with it..ECM was diagnosed as bad..Wiesner just took a stab and replaced most expensive thing first..Nobody has responded to my emails for 5 months now..I totally feel cheated !!2012 Traverse was bought at Wiesner in 2019..Felt like they would be fair..Bad choice.When I was picking up mechanic basically said he had no idea what was wrong..So just replace something expensive!Been a Wiesner customer for 25+years 10+cars..old timers in Conroe treated us right!! I am now 74 years old and totally upside down with this unreliable car..