397 Texas Chevrolet Service Centers

Juan in the Collision Center was very helpful and easy to - CAPUCION

Juan in the Collision Center was very helpful and easy to work with. The car looks great. Thank you.

Best customer service. - April

Best customer service. They took the time to explain very well. Never felt rushed. Everything with my vehicle was taken care of.

Took too long to finish the job. - edwardllee

Took too long to finish the job.didn’t get receipt for warranty and the warranty

It is a great dealership always take real good care of me - Gerardopena251

It is a great dealership always take real good care of me and my vehicle great team in the service department from drive manager to service advisor all the way to the professional techs super happy with my service

All of the staff I interacted with were helpful, kind, - Bess Sommer

All of the staff I interacted with were helpful, kind, and polite. I appreciate that very much.

Service representative (Ruby) was very informative - longoriash

Service representative (Ruby) was very informative throughout the process. Great Job. Great work competed on my truck.

Very pleased with service and staff. - Patrick.harrell88

Very pleased with service and staff. The transparency was good and my vehicle is running smoothly.

Excellant customer service, expresses appreciation for - eaglecrest6

Excellant customer service, expresses appreciation for choosing the dealership for my vehicle requirements and any service that needs to be completed.

Good service department at Stonebriar. - TA

Good service department at Stonebriar. Slow service getting the needed parts to the dealership in time.

I took my 2018 Chevy Silverado 1500 to them a couple of - Leslie Huddle

I took my 2018 Chevy Silverado 1500 to them a couple of weeks ago, the transmission was slipping, the ABS had issues and all 4 tire sensors were out. I have extended warranty from where I bought the truck used in 2023. I live in Pampa, I started taking the truck into Country Chevrolet here in town in December of 2023 for the ABS problems, the ABS light would come on, the stability track and parking assist would turn off and the brake pedal was really soft when you put your foot on it to stop and then it was hard and pulsated/grinding. I also told them the front tires squeal like I am peeling out sometimes when I turn corners. They reprogramed the wheel angle sensors and said there is nothing wrong with the ABS. That didn't fix the tire squealing so they replaced the sensor that was covered under the warranty. On the second or third time I took it in for the brakes they did replaced the Brake booster vacuum pump which was a recall from the factory. In total it was in the shop here at least 6-7 times (I lost track after six months or so), it was the same thing every time...THERE'S NOTHING WORNG WITH THE ABS. In December of 2024 the transmission was slipping and shifting up and down driving around town and on the highway it felt and sounded like I was hitting rumble strips about every 20 -30 seconds, this is exactly what I told Josh, (I googled it ...), I said I think it's the torque convertor. That evening when I went to pick it up they said there was NOTHING wrong with the transmission but they figured out the problem...are ya ready for this???? THEY BALANCED MY TIRES!!!! Actually charged me 49.97 to BALANCE MY TIRES!!! The next morning I took my husband in with me, Josh asked what we needed, I told him I just wanted to let him know that BALANCING MY TIRES did NOT fix my TRANSMISSION problem that I brought it in for. The service manager went for a ride with us and said it is definitely the torque convertor...they ordered the part on 12/18/24. I called and left messages, with no luck except for once and Josh said the part was on back order. A few weeks later I called the service manager and his parts department people didn't make it in because of the snow but he personally would call me back and let me know the status of the parts....nothing but CRICKETS! Once I found out that Borger was no longer Country Chevrolet, I called over told them a little about what I was going through here, they checked on the torque convertor, it was in stock in the Denver warehouse (Pampa had access to the same warehouse) if it was ordered by 2pm it would be there the next day! I made an appointment at Webb in Borger...they actually replaced the transmission, replaced the ABS module and all 4 tire sensors. All covered under my extended warranty. I HIGHLY recommend them, they were friendly, customer service was amazing, repairs were done in a very reasonable time frame and let me know what was happening every step of the way. Thank you for ending 13 months of aggravation dealing with Country Chevrolet in Pampa!!!!! Leslie Huddle

Westside Chevy did me a Great job,kept me informed on - josephnecaise12

Westside Chevy did me a Great job,kept me informed on what was going on.

Professional in every aspect! - carolynchaney50

Professional in every aspect! I will continue to use them for all my future needs.

Thanks to Donnie for all his help and his knowledge of - JDRD0

Thanks to Donnie for all his help and his knowledge of the vehicle and after the sell service

Have purchased cars in 15 states and your service is the - Clyde

Have purchased cars in 15 states and your service is the by far. Would buy my next car based on your service

Excellent experience with this service department. - Joe

Excellent experience with this service department. Great results and they managed to address my warranty issue, did a software update and completed a recall all in one day. Great staff and service. They make being without your vehicle as smooth as possible and pain free.

Good services. - Ryancraig343

Good services.Clayton Answered all my questions. Highly satisfied with the work. Did a good job!

The manager of the maintenance department, Javier - DADGROSS54

The manager of the maintenance department, Javier Mendoza, listened to my concerns about future service to my Corvette. He confirmed that I would continue to get service at VIVA for my 1996 car.

Excellent customer service. - Ron B.

Excellent customer service. Everyone is informative, kind and considerate. Shelby keeps me updated on all my vehicles needs (current and approaching).

Very prompt and knowledgeable. - wburners

Very prompt and knowledgeable. Friendly staff. I would recommend them to anyone who needs service especially if you purchased your vehicle from them.

PEOPLE ARE GREAT TO DEAL WITH,VERY PROFESSIONAL. - Russell.Ayers

PEOPLE ARE GREAT TO DEAL WITH,VERY PROFESSIONAL.SERVICE WRITER JD WAS THE BEST,WILL ASK FOR HIM NEXT TIME. THANKS

Yasmeen was very professional,patient and very detailed - Jrod

Yasmeen was very professional,patient and very detailed about what was going on with our vehicle. Anytime we had question during the time our vehicle was getting serviced she was quick to respond and made sure we understood the services that our vehicle needed. She displayed the best customer service we have ever received we greatly appreciate her going above and beyond with our warranty company this dealership is very fortunate to have such a dedicated associate who really looks after her customers. Thank You Yasmeen for being great and keep up the outstanding work.

Christopher was nothing short of amazing! - Oleta Crofoot-Harris

Christopher was nothing short of amazing! The moment I walked in he was more than happy to help. He got me checked in and sent me a text to my phone so I can check the status of my vehicle. I have been to many a Chevy dealerships throughout San Antonio and I’m most impressed with the link, images, suggestions of other services needed, and the option to choose or not to choose any additional services without the pressures or guilting the customer to adding those additional services. He gave me the current deals they were offering and accommodated me on my request of a hard copy of addition services needed. Now if only they can add a basic wash to the car (only 2 locations offer this complimentary with any services rendered) then I wouldn’t go anywhere else ever again. But I will be returning regardless. Thank you!

Peltier Chevrolet is always helpful, available, - amcgale

Peltier Chevrolet is always helpful, available, communicates all that’s going on or needed. Their staff is friendly and professional.

So I brought my car in to Jerry’s just to get checked out - ashleyszayer

So I brought my car in to Jerry’s just to get checked out for a couple things like new windshield wipers, check my brakes, and check my transmission, and check my mirrors that move on their own against my settings. Now they had my car for a couple days, talked me into a new battery… okay fine. Most things are covered under my extended warranty purchase. But here’s the problem. My car left in worse shape than when I brought it in. The check engine light has come on twice now and won’t go off. The rear air conditioning no longer works and my mirrors are still moving on their own no matter what my settings are. They also overcharged me and still haven’t seen payment back for it. I have called multiple times only to be disconnected or get a voicemail. I sent a text which was not responded to until I sent a few more. Was told someone would be calling me about setting up a rental vehicle but still haven’t heard from anyone. Seeing as this company is the one who messed up my car you would think I’d be more of a top priority to fix their mistakes. I’ve got 4 kids and driving around in 100 degree weather with them baking in the backseat is not okay.

Josh Daniels in the Service Dept. - JZUMBRO

Josh Daniels in the Service Dept. was very helpful. He did a good job of taking care of my needs. Will get with Josh next time I need service.

Dealership was good, need to not overcharge customers. - Doug

Dealership was good, need to not overcharge customers.service advisor was great. I wonder about the inspection of my vehicle, charged for item I did not have on vehicle

Very courteous and friendly. - donnasimon1313

Very courteous and friendly. Had a really good experience. Will return for other things I need to be fixed.

I count it an awesome blessin. - msteam

I count it an awesome blessin. Parkway Chevrolet has been my go to for all my vehicle needs. Yesterday I met Daryl, who assisted me in finding me a great deal. I was able to drive off in a 2024 Chevy Malibu with only two miles for my daughter. I initially took my car for a routine oil change and tire rotation. Whitney is a great general manager. He gets the job done. I would recommend anyone needing a new or used vehicle to go to Parkway Chevrolet. God Bless the Parkway Family. -Msteam

Service was performed in a timely manner as is my usual - Buck

Service was performed in a timely manner as is my usual experience. I've bought vehicles from this dealership since the 90's. I've always trusted Mark Poth and team with all service concerns including oil changes.

Their response to my review of how they handled my - m_axelsen15

Their response to my review of how they handled my situation with my 2016 Corvette said they would review my complaint and respond to me directly. Well it’s been a few weeks and I don’t get any response. Just a xxxxxxxx response I guess to make people think they’re concerned about customer satisfaction. Mike Axelsen