337 Texas Chrysler Service Centers

I worked with Jason Biles and Delicia Mitchell. - josephpekar

I worked with Jason Biles and Delicia Mitchell. If you expect a call back don’t. Horrible customer service. Failed to complete repairs under factory warranty. I had to bring it back a week later when parts arrived only for them to only do 2 out of 3. I have been calling for over a week with promise of return calls with nothing. Since surveys are such an important part of business I hope this gets someone’s attention and they call me back today and maybe they can get this review removed. Sad this is what I have to do to get my vehicle repaired…

Took 2024 1500 limited in for service recall and front - Edf1954

Took 2024 1500 limited in for service recall and front end dropping with air shocks ( 2nd time for same issue with them). Did not buy truck there because discovered they were playing games during buying process. But they are closet dealer for warranty. Made appointment and after a full week they had not even looked at truck. Never again will I ever visit them. What a bad joke for a dealership.

They were very nice. - alicia.stum

They were very nice. Helpful. Made me feel very comfortable. They even gave me Popsicles (it was summer) while waiting for paperwork to be completed

After reading so many reviews about Hacknet Credit - cousinsdave74

After reading so many reviews about Hacknet Credit Specialist, I was convinced that all my problems are over because I had late payments student loans, medical bills, bankruptcy, credit card debts and he assured me of a permanent job and went on with the job, just few days something happened I wouldn’t believe it my score is now 801 and everything was wiped out I’m totally free from debts including the bankruptcy and I got a high credit limit of $7,500. His service is excellent and reliable. Contact him now with his info HACKNET567@GMAIL.COM Text or WhatsApp +1(646) 450 2754

JJ was absolutely amazing, very helpful and super... - tamaranorman806

JJ was absolutely amazing, very helpful and super knowledgeable. Thank you so so much for your help and getting me in a brand new truck.

Was on a cross country road trip, front passenger fender - AlyssaS

Was on a cross country road trip, front passenger fender started coming off I was on a tight time line I called the shop asked if they could squeeze me in they said yes, I arrived they took a look saw it was my pins and clips that came off they luckily had them in stock got it all taken care of in less than 15 minutes. Shout out to Brian for being an all star and doing it himself since his techs were all booked up much appreciated.

Great! - Volnae

I brought my car in because the check engine light was on. Don was excellent in helping me. He provided me with a Christmas Present. He fixed my car for free and was AMAZING!! I am truly grateful. I was able to have my car before Christmas!

Superb Service Dept. - Dianne Rockefeller

Superb Service Dept. at Ancira! I was less than a month past expiration date and 15k under my warranty foe my Aux battery dying on me. Auxiliary battery is a problem that can go wrong with Jeep Gladiators. Nonetheless, they honored the warranty on my Jeep that I purchased from them! Big shout outs for thanks to David, Shane and Judd at Ancira Jeep…yes, I will continue to be a loyal customer and tell my friends what a stand up dealership you guys are!!!

Terrible Experience with Bayshore Chrysler Jeep Dodge Ram - terodg9396

Terrible Experience with Bayshore Chrysler Jeep Dodge Ram Service Department I recently had a deeply disappointing experience with the service department at Bayshore Chrysler Jeep Dodge Ram. I dropped off my truck on Thursday to have the active grill shutter inspected due to a possible wiring issue or failure. After waiting over 3 hours for a response from the service advisor, I decided to leave and wait for a follow-up call. Near the end of the business day, I finally received a call informing me that the grill shutters were unresponsive and needed replacement. I was also told that my water pump was leaking. This turned out to be completely false. My water pump was not leaking, but I was still charged for a replacement. When I asked the service tech, Landon, to show me the leak he claimed was coming from behind the pulley, no one could provide any evidence. On the day my truck was supposed to be ready, Mark Proctor called to say that the thermostat housing and heater hose were now leaking and needed to be replaced. It turns out these components were working fine until Landon damaged them while replacing the water pump. To make matters worse, after paying over $2,400, I picked up my truck to find it not reassembled properly and fitted with clearly used replacement parts—especially the active grill shutter, which was dusty and visibly worn. I spoke with Alberto Olvera, a service lead, who got defensive when I questioned the charges. He even admitted that the water pump wasn’t leaking and that it would be highly unlikely given its design. While he discounted the part, I was still charged over $1,200 in labor for something that didn’t need fixing. When I brought this to the general manager, Jen McCumber, she was completely dismissive. She pretended to take down my information, only to later call someone else and refer to me as a liar. Her reasoning? Because the tech had worked there for years, nothing could be done. I was left feeling unheard, disrespected, and—based on the interaction—possibly racially profiled. I’m incredibly disappointed and upset by this whole experience. I expected transparency and professionalism and instead walked away with unnecessary repairs, poor workmanship, and a $2,400 bill for problems that either didn’t exist or were caused by their own staff.

Great service - Mryv

Great service, would definitely come back. Will recommend to family and friends. Bert Ogden has great customer service I like bringing my vehicle here. Service advisor is helpful and friendly.

Great customer service, I did not have to wait very long.... - cathi1

Great customer service, I did not have to wait very long. Cant rate an individual do not know who actually worked on the car. Thank you

Awesome - ETHANROYALL

This dealership has friendly, caring staff they work around your schedule to get you in and out as quick as possible. They've helped me purchase ever vehicle I have bought

They would have gotten 5 stars if not for the facilities. - Big Bird

They would have gotten 5 stars if not for the facilities. The people are the ones who deserve 5 stars. 2015 was my 4th new vehicle purchase. I haven't dealt with the sales staff lately, but it's been my experience that they're knowledgeable, and they LISTEN to your needs. As for the service department, I couldn't ask for a better service writer than Colby Moore. He can tell you what's critical, what's needed in the near future and what can wait until the funds become available. Their have been some mishaps but they always make it right. All 4 of my purchases have been serviced there, dating back to 2007. I have no complaints.

Well I arrived at the Express Line for an oil change and - Juanheidi79

Well I arrived at the Express Line for an oil change and I show them the coupon and the first thing they say we don’t honor that coupon I’m like well is on y’all’s website yeah we don’t excepted anymore, I told him it doesn’t expired til 12/31/2022 so the coupon was for $45 synthetic oil and they were telling me we only honor the $80 synthetic oil. So they don’t honor the $45 dollar one but the honor the $80. What kind of xx is this. I know is a couple of bucks different but saving a buck here and there goes a long way.