3,957 Texas Dodge/1000 Service Centers

Good service,... a little slow - rethornton1955

Good service but was a little slow for just an oil change. I had an appointment I would think if you had an appointment that they would get to you on time.

I had my vehicle worked on and everyone was very nice and... - sadler.lonnell

I had my vehicle worked on and everyone was very nice and helpful! I was in and out pretty fast.

A man full of knowledge and experience with one of the... - Kat

A man full of knowledge and experience with one of the kindest hearts I've ever met. He will explain the concerns and the solution!

I wanted to give a huge shout out to Jimbo and the guys... - jdear

I wanted to give a huge shout out to Jimbo and the guys in the service dept. for getting back on the road today! You guys are great!

SHAWNA LOTTS @ CDRJ DODGE -MINEOLA, TX. - LaTosha McGee/ Tosha

SHAWNA LOTTS @ CDRJ DODGE -MINEOLA, TX.- lead with professionalism, kindness, updated time alerts, and just a personable deposition start to finish!!!! This dealership is located over 40 miles away from my hometown in TYLER- in which WE ALSO HAVE A PATTERSON DODGE DEALERSHIP. My experience THERE ( TYLER LOCATION ( less than 6 miles from my front door ) was beyond unacceptable, highly disappointing, a complete waste of time, and given being self employed, wasted and a loss of resources/revenue. I also got the impression after making a decision at the end of the day to remove my vehicle- from TYLER/PATTERSON,- because of getting an uneasy feeling as if the service potentially may have gone without being replaced (airbag recall ) BASED SIMPLY OFF OF WHAT THE SERVICE REP ASSIGNED TO ME/MY VEHICLE -stated . My gut instinct , not to mention common sense, tells me it would take more that 45mins to pull an entire dash , replace airbag, and whatever mechanism that causes FATALITIES AND INJURIES, THUS MAKING IT A “LEGAL RECALL” in the first place!!! NOT TO MENTION after not getting any updates other than 1- ( ONE )when I initially dropped it off at 7:30 am, via sms text -I go up there thinking maybe they just hadn’t had time to call, only to find out they’ve never even touched the car- So the SRA- called to back to follow-up- infront of me,- THEY LITERALLY TELL HER THEY DID NOT HAVE THE PART( as the voice ECHOED/CARRIED THRU the phone 😳 , as I’m standing there-SO THATS WHY THEY HADNT STARTED , she never used the word “ORDERED”- but she did say it was placed XYZ… giving the date I initially called and spoke with this same lady 2 weeks beforehand and even making this standing appt. on this particular day!!!! However this is what the service rep advisor I was assigned STATED, and the timing left(45m) approx.4:35pm cst ) - before closing 5:30pm!!! And assured me even though they HAD NOT started , ( ALL DAY) - they could hav it done in this timing mentioned above(45mins.) before the close of that day. My mom and myself, accompanied with her on a prior , yet totally separate service issue and car- has left me NOT TO VIEW THIS DEALERSHIP IN THE BEST LIGHT , due to deception, loss of her initial original key fob 🙄 , amongst other observations, - I couldn’t help but feel, DISAPPOINTMENT, DECEPTION AND ANGER due to an entire 9hour day gone to waste in dealing with TYLER PATTERSON DODGE!!! So because my son came to be a driver , in the hopes they were done,- or we only had a short time to wait as they finished up- I MADE THE COMMON SENSE DECISION TO PULL IT FROM TYLER/ DODGE…. I immediately started looking up others nearby and stumbled upon STANLEY/ GILMER C/D/J/R- were SHAWNA LOTTS is whom I spoke with from start to finish- placing me on hold, checking to see if they had it- ( based off VIN ) and giving her a very minute version of my story- and THE SEVERITY OF WHY , NOT TO MENTION BEING SELF EXPLANATORY- was sooooo important!!!!! It’s AN AIRBAG RECALL for Christ sake- 🤦🏾‍♀️ (recalls only become RECALLS due to a number of FATAL ACCIDENTS and /OR injuries, that are recorded in a DATA BASE!!!! So if that isn’t enough to remove all deception from any individual given the part that is being recalled- then that person shouldnt be in customer service!!!!😡 especially only to be able to file a ticket for that dealership to be reimbursed for monies and services that hadn’t be done!!!😡 Needless to say PATTERSON has traumatized me, with their actions and verbal baseless promises. Apart from them SHAWNA LOTTS was upbeat , sounded personable and caring - just in the voice and general laughs we shared with general conversation as she was making my future appointment. Her honesty, (Bkuz she came bk on after a brief hold as she checked wit the parts dept.-stating they DID NOT HAVE IT in- but she just ordered it ,giving an ETA when it would be in and appt. Was based a week or two after to be on safe side.))So appreciate her,MAINLY HER HONESTY!!

Ron, service manager. - Martha Pierce

Ron, service manager. AJ tech are EXCELLENT. best customer service from both . service are was closing. my car barely made it to the Stanley Parking area .. ✔️ Ron service manager was knowledgeable, customer service tops, caring ..went out of his way to make sure i had a way home , gave me towing telephone numbers, the best ✔️ A.J. - tech .. this young man outstandingly full of knowledge. caring , smart, forward thinking ..brought me home .. AAAA+ Martha Pels Pierce please give them a call

I have been going to Stanley Ford McGregor for 7 years... - Bert T

I have been going to Stanley Ford McGregor for 7 years and I highly recommend the service department for your vehicle. Not only have I purchased a 2015 F-350 truck here I also send my 2013 F-450 and my 2017 Lincoln Navigator for service. Would not take it any where else but Stanley Ford McGregor. They are so very friendly and treat you like family. Best dealership all the way around in McLennan county.

Great place awesome people - Mike

Have bought 7 vehicles from star dodge in abilene tx they gave me the best deal and was very helpful in my purchases and service is top notch